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Genesis of Hazelwood
Hazelwood, MO
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,164 reviews
May 08, 2020
I purchasedMy vehicle from Jasmine a little over a month ago and while cleaning out my old vehicle I forgot to check one spot therefore leaving all of my work credentials in the vehicle. I realized my error ago and while cleaning out my old vehicle I forgot to check one spot therefore leaving all of my work credentials in the vehicle. I realized my error just recently and immediately contacted the dealership for help. Prince went above and beyond and within two days he was calling me telling me he had found my items and I could come pick them up. I cannot thank him enough. This is the type of service that brings repeat customers. More
by Momof3Js-Ms. Poindexter
Employees Worked With
Prince
May 07, 2020
Nice experience Brittany was fantastic she tried to get the best deal for us....Thank You! Cody was great in finance as well. Good Work. Thank You as well Cody. Brittany was fantastic she tried to get the best deal for us....Thank You! Cody was great in finance as well. Good Work. Thank You as well Cody. More
by sales82
Employees Worked With
Brittany Carraway
May 03, 2020
Brittany was amazing and I as easy to work with. She knew her craft and went above and beyond of what I had expected for someone is the sales dept. knew her craft and went above and beyond of what I had expected for someone is the sales dept. More
by Jaemiburks
Employees Worked With
Forrest Knight, Kyle Lucas, Bobby Clifford, Brittany Carraway
May 03, 2020
The people are great, as is the product. However, the messaging can be a bit over the top, but I guess it works if they got the sell. Still, read your papers carefully before signing. messaging can be a bit over the top, but I guess it works if they got the sell. Still, read your papers carefully before signing. More
by Polo
Employees Worked With
Kyle Lucas, Brittany Carraway
May 01, 2020
Great customer service from Khaled and Bobby. From the moment I entered to the doors to exiting. Next car I purchase will be from them. They did not pressure or rushed me and had knowledge of every car. V moment I entered to the doors to exiting. Next car I purchase will be from them. They did not pressure or rushed me and had knowledge of every car. Very Happy Customer! More
by Shaw
Employees Worked With
Bobby Clifford, Khaled Sir
April 30, 2020
Best sale experience ever. Look for Earl Byrd to enhance your car buying adventure with great quality service, professional know how and an unforgettable drive. your car buying adventure with great quality service, professional know how and an unforgettable drive. More
by .walton
Employees Worked With
Earl Byrd
April 30, 2020
Bought my truck from Earl Byrd after talking with him for few minutes I knew I was in good hands and I was right this the man to talk to when buying your car few minutes I knew I was in good hands and I was right this the man to talk to when buying your car More
by Chief
Employees Worked With
Earl Byrd
