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Genesis of Hazelwood
Hazelwood, MO
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,164 reviews
April 29, 2020
Shout out to Jahan for going above and beyond to have me leaving the dealership with a car not only just a car but a car I wanted. He did his razzle dazzle and made it workout for me at the end. Thank you a leaving the dealership with a car not only just a car but a car I wanted. He did his razzle dazzle and made it workout for me at the end. Thank you again Jahan you rock 🙏🏾🙌🏾. More
by mochadream81
Employees Worked With
Jahan Lyte
April 29, 2020
Very easy car buying experience from start to finish. I knew exactly what I wanted prior to arriving at the dealership & that's exactly what I drove away in. Khaled was very knowledgeable, friendly, and e knew exactly what I wanted prior to arriving at the dealership & that's exactly what I drove away in. Khaled was very knowledgeable, friendly, and extremely patient with my demands. He showed me every car possible that would work with my price range and model type that I wanted. He took the time to explain and show me everything that the car had to offer. Not at any moment did I feel rushed like you do at some dealerships. Then I had the pleasure of working with Kyle Lucas when it came to the finance portion. He was wonderful and answered all my questions without me even asking. I would highly recommend this dealership to anyone who is looking to buy a car. More
by Berns
Employees Worked With
Kyle Lucas, Khaled Sir
April 26, 2020
Great service!! Jon was great at working his magic and providing excellent service. He was detailed and followed through on his word.Glad he was there to help! providing excellent service. He was detailed and followed through on his word.Glad he was there to help! More
by Brianataylor1994
Employees Worked With
Jon Scruggs
April 26, 2020
Service Department ROCKS! I was greeted by my Service Advisor Jesse, he was wonderful! He greeted me & checked out my car, 2018 GMC Terrain, lights & stuff. even during this C I was greeted by my Service Advisor Jesse, he was wonderful! He greeted me & checked out my car, 2018 GMC Terrain, lights & stuff. even during this COVID 19 time he made me smile & laugh through our masks. He explained that having a GMC I needed Dextron (?) oil which is more expensive. Which I already knew but it was good he told me., someone else may have gotten sticker shock. When the mechanics were finished he found me & went over the checklist to let me know the didn't find anything that needed to be fixed. then he brought my paperwork & keys to the cashier. She was also very friendly & courteous. I paid less here than at a quick oil change place. He even set up my next oil change which I need because I'll forget until its overdue. Thanks, Jesse & Napleton. I'll tell others to come here for their service. More
by Melissa Daniels
Employees Worked With
Jesse & casher I dont know her name (sorry)
April 26, 2020
Good experience The dealer was able to work with me and my restricted or suppressed credit to get me the car that I wanted. The car came with a nice warranty and perk The dealer was able to work with me and my restricted or suppressed credit to get me the car that I wanted. The car came with a nice warranty and perks. More
by ejavurek
Employees Worked With
Khaled Sir
April 26, 2020
Brittany was very patient with us on our purchase of the 2015 Ram Power Wagon. She was never pushy. Great experience! Thank you for everything! 2015 Ram Power Wagon. She was never pushy. Great experience! Thank you for everything! More
by Heidi
Employees Worked With
Forrest Knight, Kyle Lucas, Brittany Carraway
April 23, 2020
Helpful This is the fourth car we have either leased or purchased from Napleton. Every time they have been very helpful with our selection. Would recommend This is the fourth car we have either leased or purchased from Napleton. Every time they have been very helpful with our selection. Would recommend this dealer to everyone I know. More
by Lexzo
Employees Worked With
Cody Sanders, Danny Walters, Forrest Knight, Bobby Clifford, Jon Scruggs
April 22, 2020
I must say this is one of the best car dealership that I have walked into and was very please with and would recommend thanks so much Jahan Lyte 😊 have walked into and was very please with and would recommend thanks so much Jahan Lyte 😊 More
by Euro
Employees Worked With
Kyle Lucas, Jahan Lyte
April 20, 2020
Thank you for all ur help..Even tho I was nervous and had all the questions everyone especially Brittany helped me so much..Upgraded with a low payment..PERIODT all the questions everyone especially Brittany helped me so much..Upgraded with a low payment..PERIODT More
by Errika Gray
Employees Worked With
Brittany Carraway
April 17, 2020
It was a good and fast experience. I was helped right when I walked in the door and answered my questions. I highly recommend nappleton to anyone looking to buy a new or used Hyundai! when I walked in the door and answered my questions. I highly recommend nappleton to anyone looking to buy a new or used Hyundai! More
by Bmohr1893
Employees Worked With
Kyle Lucas, Brittany Carraway
