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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

March 31, 2020

Brittany is an amazing salesman! I was reluctant but i’m glad i chose this location. Smooth sailing experience. I would recommend to my friends and family. More

by aprilmiller314
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Apr 01, 2020 -

Genesis of Hazelwood responded

Hi April, thanks for highlighting some of our staff who helped make this such a great buying experience! Your recommendation means so much to us and we're happy to have earned it! Take care!

March 30, 2020

Great experience, exceptional customer service. Brittany was very patient & meet all of our needs. Highly recommended. We will definitely be back to purchase a truck for my husband. More

by Diamond2020
Recommend Dealer
Yes
Employees Worked With
Terry was also amazing , Forrest Knight, Kyle Lucas, Brittany Carraway
Apr 02, 2020 -

Genesis of Hazelwood responded

Hello Diamond, we understand it's a big decision where you purchase your car from, we are grateful to have been chosen, and that Brittany meet all your needs. Thank you again for choosing Napleton Hyundai and we hope to see you again!

March 29, 2020

Kind very insightful felt like I knew her my whole life made my process very easy if ever looking for a great deal and hear the truth about your new car ask for Jazz More

by g.manley1
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Mar 29, 2020 -

Genesis of Hazelwood responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2020

Jasmine was friendly and professional, she had the car ready when I checked in. She worked with me to get things done as smoothly as possible which helped being from outside the STL area. I would do busin More

by Will
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Mar 29, 2020 -

Genesis of Hazelwood responded

Hi Will, thank you so much for your positive comments about Napleton Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2020

Started as a nervous experience jazz and the finance rep was very helpful communicated well and efficiently. Definitely will be back once I build my credit up some more from this purchase. More

by Steph
Recommend Dealer
Yes
Employees Worked With
Terry, Jasmine Snell
Mar 29, 2020 -

Genesis of Hazelwood responded

Steph, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 27, 2020

Just wanted to give my feedback for Jasmine in and the great service that she provided to me. I absolutely love her she’s so charismatic and helpful and well as understanding. She really takes her time t More

by Thdet
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway, Jasmine Snell
Mar 29, 2020 -

Genesis of Hazelwood responded

Congratulations on your new car! It is great to hear Jasmine was knowledgeable and pleasant to work with. We hope to see you again! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 27, 2020

Jasmine Snell was beyond professional! Dedicated and provided exemplary customer service! I felt very confident about my purchase and was Jasmine was in constant communication with me throughout the pro More

by Enc31
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Mar 29, 2020 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 27, 2020

Jasmine was the reason I came back! She got me into something perfect for me! She and Cody and her gm took care of me! More

by Momof3Js-Ms. Poindexter
Recommend Dealer
Yes
Employees Worked With
Cody, Danny Walters, Forrest Knight, Jasmine Snell
Mar 29, 2020 -

Genesis of Hazelwood responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 26, 2020

Brittany was very professional, courteous and knowledgeable and a great sales lady. I would recommend her to anyone. The service we received as a whole was excellent More

by Ibeboln
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Mar 29, 2020 -

Genesis of Hazelwood responded

Hi, thank you for your feedback. We're thrilled you found Brittany so knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2020

Jasmine deserves more stars but unfortunately there only five. She is awesome and a hard worker that gets the job done I highly recommend her. More

by Kikki
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Mar 28, 2020 -

Genesis of Hazelwood responded

Thanks for highlighting some of our staff who helped make this such a great experience, Kikki! We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

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