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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

February 27, 2020

I had a great experience a Napleton Hyundai. I was assisted by Khaled. He listened to what I wanted and really paid attention to my priorities. The whole process took about 3 hours, from the moment I More

by Deckman
Recommend Dealer
Yes
Employees Worked With
Khaled Sir
Feb 29, 2020 -

Genesis of Hazelwood responded

Hello, thank you for the review and high star rating! We're glad to hear Khaled took such great care of you during the car shopping process. We hope we can continue to be of service to you down the road. Enjoy your new car!

February 27, 2020

Jahan was so nice and he made sure i was satisfied with my new suv! I highly recommend going to Jahan he will get you in your new vehicle the same day you walk in! Napleton Hyundai is very clean and everyo More

by Kyaraousley
Recommend Dealer
Yes
Employees Worked With
Forrest Knight, Kyle Lucas, Jahan Lyte
Feb 29, 2020 -

Genesis of Hazelwood responded

Congratulations on your new SUV! It is great to hear Jahan was knowledgeable and pleasant to work with. Please feel free to reach out to us if you ever need anything else. We hope to see you again!

February 17, 2020

tried to buy a car but they couldn't manage to take my money Tried to buy a used, certified pre-owned vehicle (2017 Hyunda Santa Fe) from Hazelwood, MO dealer via phone/internet from Chicago, but they couldn't m More

by greg.carsten
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacques Hughes, Mike Bozzi, Bobby Clifford
February 17, 2020

My service consultant was Tony and he was awesome. The dealership and service area is always clean. Great people always come there thanks Tony great job More

by Dorie white
Recommend Dealer
Yes
Employees Worked With
Earl Byrd
Feb 19, 2020 -

Genesis of Hazelwood responded

We're glad to hear that everything was completed to your satisfaction, Dorie! Please let us know if there is ever anything else we can assist you with!

February 16, 2020

Friendly, excellent customer service Jon made my car buying experience a pleasant one. The afternoon I was scheduled to go to the dealership, I received an email advising me that the veh More

by San
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bozzi, Kyle Lucas, Bobby Clifford, Jon Scruggs
Feb 19, 2020 -

Genesis of Hazelwood responded

San, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

February 03, 2020

Khal made the buying peocess so simple and friendly, had the car ready to go and i drove from Tennessee. No high pressure sales tactics or trying to upsell. He took the time to help me make sure i knew how More

by Jasonghutton
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas, Khaled Sir
Feb 05, 2020 -

Genesis of Hazelwood responded

Here at Napleton Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Our team is available should you require any extra help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 02, 2020

Overall the experience was very good. It is always annoying to haggle the price, but that's to be expected. My only real complaint was that their car wash was broken, so the car hadn't been washed whe More

by coopera526
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas, Brittany Carraway
Feb 05, 2020 -

Genesis of Hazelwood responded

Cooper, thank you for your high star rating. We're happy to see that your experience with us was positive and appreciate your feedback on our car wash machine inconvenience; we are working on that issue. We hope to see you again in the future! Take care!

February 01, 2020

When i cam to Napleton Hyundai , I went straight to Khaled because he had already helped two of my best friends get into the perfect vehicle for a fantastic price and then one buddies girlfriend and mo More

by Bigslim
Recommend Dealer
Yes
Employees Worked With
Khaled Sir
Feb 05, 2020 -

Genesis of Hazelwood responded

Hello, we appreciate you choosing Napleton Hyundai! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Have a great day!

February 01, 2020

This was our first time buying a Hyundai and our experience was awesome mainly due to Khaled. From the moment that we arrived he was honest and transparent. That is refreshing in a car salesman. More

by Suss
Recommend Dealer
Yes
Employees Worked With
Khaled Sir
Feb 05, 2020 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Susan. Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you for the great recommendation and we hope to see you again!

January 24, 2020

👍👍👍Khaled is a Very friendly , knowledgeable and 👍👍👍 Khaled is a Very friendly , knowledgeable and honest sales person .You can ask him all of your questions and if he doesn't knew the answer,he More

by Hanz
Recommend Dealer
Yes
Employees Worked With
Khaled Sir
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