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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

February 02, 2019

Painless Experience I was not looking forward to car shopping. You know, pushy salesman following you around. It’s been awhile since I’ve been to a dealership. Napleton i More

by Menopausal Madea
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Ogle , Lolo Galvez
Apr 24, 2019 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyundai and we hope to see you again!

January 30, 2019

Will YOU MARRY ME? You have me for life as a customer, it was the BEST service I have ever encountered period!! I will always return to this dealership. More

by LCheatham1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My finance officer was from Edwardsville IL but I don't think his name is on the list.., Danny Walters, Khaled Sir
Apr 24, 2019 -

Genesis of Hazelwood responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Hyundai as your first choice for all your vehicle needs.

January 30, 2019

Friendly Staff I think that the dealership was very friendly overall, the only thing that I feel they could do better is actually advertise the "Napleton Experience" More

by Ophelia7immortal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas, Khaled Sir
Apr 24, 2019 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 21, 2018

The Experience exceeded my expectations. They worked with me and made sure that I left the dealership with a deal that worked best for me. More

by Kaylac95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Strasser
December 19, 2018

Awful experience They promised a price, but they raised it on the actual purchase. They tried to add services that I did not agree to. They did not give the BlueLink p More

by cscouto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Lucas, Michael Brixie, Maurice Anderson
December 12, 2018

Great experience Kati was awesome she was able to get my vehicle payments down. I had an awesome experience will highly recommend my family, co workers and friends More

by Jasmine94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Walters, Kyle Lucas, Kati Patterson, Eddy Mohammad
December 08, 2018

Weldon Streeter I came in for service work and Weldon came over to me and made my day! He got me a 2019 and I wasn’t even shopping for a vehicle. I will recommend Wel More

by Donna123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Weldon Streeter, Kyle Lucas
December 08, 2018

Stress free Kati did an amazing job and earned my business. She listened to my concerns and made sure I was satisfied. I was not planning on buying a new car but More

by lilpaige97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Byrd, Bobby Clifford, Kati Patterson
December 07, 2018

Amazing Danny and Kal were amazing and were extremely helpful. Everything was done in a timely manner and was perfect! They were patient and took the time to More

by Lakiely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Walters, Khaled Sir
December 04, 2018

Bought an Elantra Very pleasant and knowledgeable with the vehicles! Very nice person!!! Was able to get me into a vertical that I liked and a reasonable price to get t More

by Charostovall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati Patterson
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