Genesis of Hazelwood

Andrew W. really made a stressful situation pleasant. My car was stolen and totaled, so this was the last thing I was wanting to do at the beginning of the sch really made a stressful situation pleasant. My car was stolen and totaled, so this was the last thing I was wanting to do at the beginning of the school year. A few hours after stopping in, I walked out with a great deal and a great car. Highly recommended! More

Love this place great customer service this crazy market were in right now Heather still made it happen go see her were in right now Heather still made it happen go see her More

BEWARE. This dealer is using the current economy to gouge customers. They do not list on their website (SHADY) but they do charge a market adjustment. For a This dealer is using the current economy to gouge customers. They do not list on their website (SHADY) but they do charge a market adjustment. For a Palisade I saw it was $15000. They also try to sell after market “warranty” programs. Where is the Attorney General? If you intend to charge inflated prices don’t hide. Own it. I’d NEVER shop here again. Ever. More

Brian Richter is who I worked with on my last service kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! kind and friendly great service at a great price and the car wash was super nice great amenity I will definitely be going back thanks again Brian! More

Had a guaranteed offer for my trade in from Carmax and Napleton could not match it. That was fine, but when I showed them the official offer, they still kept pushing me to take their offer which was MUCH Napleton could not match it. That was fine, but when I showed them the official offer, they still kept pushing me to take their offer which was MUCH less that CarMax. REPEATEDLY, I told them if they could not match the offer, that I was not interested. They kept needling me and then they ganged up on me, salesman and sales manager. That really pushed mo over the edge. I wanted my keys back and had to ask them several times for that too. I finally left and as I was pulling out, the sales manager came running up to me with the offer I originally showed them which they finally agreed to give me. By that time, I was irritated and left. VERY unprofessional and not customer friendly. Too bad Mungenast doesn't own this Hyundai dealership. I will never do business with Napleton Hyundai again! More

Team was friendly and helpful. Appreciate their quick response, and willingness to negotiate a fair deal. Appreciate their quick response, and willingness to negotiate a fair deal. More

Bait and switch tactics. Advertise one price on their website and markup about $5000 in person. Did not buy and would not recommend. Also sales people are friendly but do not Advertise one price on their website and markup about $5000 in person. Did not buy and would not recommend. Also sales people are friendly but do not seem to be very knowledgeable. More

Questionable dealership Less than 200 miles took my truck to a shop for inspection repairs truck to a shop for inspection repairs More

Jessie Miller helped me purchase my Armada. He was very helpful & listened to my needs. Thank you, Jessie! He was very helpful & listened to my needs. Thank you, Jessie! More

Everyone at Napleton was great to work with. Heather was especially awesome to work with. She is very knowledgeable and helpful. Heather was especially awesome to work with. She is very knowledgeable and helpful. More