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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

May 10, 2017

2017 Sonata Purchase Everything was handled very professionally. All of the Mungenast employees we talked with were cordial. I cannot remember the fiancé persons name but More

by kayeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2017

Integrity The service department was having trouble diagnosing my vehicle and organizing other transportation for me during the time of diagnosis. Mark & Karen More

by Alexush13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Scatizzi, Karen Cosma
May 06, 2017

Exceptional Service Weldon is exceptional. He was on top of his game. He was very knowledgeable and sincere in his delivery. He was very honest and straightforward. This More

by monie140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weldon Streeter
May 06, 2017

Sonata review Dude was awesome and helpful. The finance manager was straightforward too. I didn't feel cheated and I felt like they legit walked me through the proc More

by d.l.myersputman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2017

Fast and efficient service. Pricing is competitive. Service is excellent. Weldon was very helpful. Promptly followed up before and after purchase of the vehicle. The process of b More

by devikanagaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weldon Streeter
May 04, 2017

Hyundai Survey The employees at Hyundai was very nice and very professional I'm happy to say I will tell my family and friends about the experience More

by mobilityandmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weldon Streeter, Rodney Henry
May 02, 2017

2017 Hyundai Sonata Loved my experience and my salesman, Kyle Lucas, was absolutely amazing to work with and I would definitely recommend that anyone looking for a car, g More

by barbara.nevels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas
April 29, 2017

Linda Downes My manager/Jim Dolan who was my first Hyundai salesperson back in 2014 went above and beyond to accommodate my needs. I was involved in an accident, More

by linda_downes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dolan, pretty sure the salesperson was Matt, Jim would know, Matt Means
April 28, 2017

wonderful service the service at the dealership was the best i have ever recieved,it was a pleasure to shop there.I left and checked other brands but decided on hyundai More

by buwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna my salesperson was outstanding
April 25, 2017

Disappointed Customer!!! Customer service was not acceptable but what is the consumer to do other than rate them poorly or average when they hold the cards in their hands. Not More

by ppdiddy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 25, 2017 -

Genesis of Hazelwood responded

We’re sorry to hear that your recent visit with our dealership went poorly. Our Customer Relations Team works to ensure that you are completely satisfied, not only with your experience, but also with our sales staff. We would like the opportunity to speak with you more about what happened and see how we can make this right. Please contact us at (314)714-4567 at your convenience.

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