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Genesis of Hazelwood - Service Center

Hazelwood, MO

3.1
91 Reviews

91 Reviews of Genesis of Hazelwood - Service Center

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April 10, 2021

This is a great service department. I recently had an sudden and unfortunate engine replacement, covered under my Hyundai warranty. Due to a number of factors the job took 69 days to complete. Jesse, my More

by Joel Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse - Service Manager. Any mechanics that worked on my vehicle.
Apr 12, 2021 -

Genesis of Hazelwood responded

Thanks for sharing your recent service experience with us, Joel Erickson! We hope you continue to choose Napleton Hyundai as your first choice for all your vehicle needs.

April 09, 2021

Brittany was BEYOND amazing! She took time to make sure we knew what we were getting and made the car buying process enjoyable! 10 out of 10! More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Apr 09, 2021 -

Genesis of Hazelwood responded

Hi Josh, we're glad to hear our Staff took such great care of you, Josh! We hope we can continue to be of service to you down the road!

January 05, 2021

Omg! I would like to give high praises to my salesman Jon Scruggs. He was extremely patient, a gentleman, and professional with me the entire time. I was very pleased with how Jon handled everything with my More

by T. Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Jan 11, 2021 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 22, 2020

Had the outstanding experience of just purchasing our new 2021 Tucson from Jahan Lyte. Pleasant, courteous and most of all listened to my needs and concerns. Took care of ALL my concerns and worked hard to More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahan Lyte, Jasmine Snell
Dec 28, 2020 -

Genesis of Hazelwood responded

Thank you so much for sharing your recent experience with us, Dave! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 09, 2020

Jasmine did a great job .Thanks for a pleasant experience of buying a used vehicle without any hassle. Thank you very much for working with me More

by Krutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
Feb 07, 2021 -

Genesis of Hazelwood responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Hyundai and we hope to see you again!

December 08, 2020

Stephon jones! EXCELLENT customer service and he helped me when I thought there was no way! You need a sells rep? HE’S your GUY! More

by Kylesaaron1996@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephon Jones
Dec 19, 2020 -

Genesis of Hazelwood responded

Here at Napleton Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Safe travels!

November 27, 2020

Brittany was amazing!! She helped my daughter get exactly what she wanted at a great price.I would definitely recommend her if you stop by. More

by Mbrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Carraway
Dec 01, 2020 -

Genesis of Hazelwood responded

Hi there, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

October 08, 2020

I have had very good service with Napleton, and I find the personnel to be courteous and professional. Service there has always been timely with the wait enjoyable. The staff is very friendly. More

by Darrylrandle57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Byrd, Weldon Streeter
September 28, 2020

J Scruggs Is A Car Selling All Stars. Honest upfront no fluff and they really do get you the best deal. Highly Recommended J Scruggs More

by Tash0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Scruggs
September 22, 2020

Jasmine was so sos so so so so so so so so great and she was fast with everything, and she was constant with everything !!!!! More

by ant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Snell
Sep 25, 2020 -

Genesis of Hazelwood responded

We're glad to hear that everything was completed to your satisfaction, Ant! Please let us know if there is ever anything else we can assist you with.

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