Greenville Toyota
Greenville, NC
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Friendly, flexible New Car Purchase Experience I recently decided to purchase a new mid-sized pickup truck. I have been a long time Ford customer however found their trucks out of my price range. I recently decided to purchase a new mid-sized pickup truck. I have been a long time Ford customer however found their trucks out of my price range. I had heard good things about the Tacoma and decided to look over the last weekend. While looking at the surprising large numbers of Tacoma in stock (Several other dealers I visited only had one or two), Gary Purvis approached me to help review some of the different features and prices. I was only available for a limited period of time and they provided an initial offer pretty quickly with an extremely competitive interest rate. They even let me walk out the door with the full paperwork and pricing in hand…. Something I have not seen with the numerous dealers I have worked with in the past. Often they give you a tentative number with a “We can do better”. I returned a few days later with a better understanding on what features I needed and landed on a Tacoma with 4WD and the Sports package. After providing the initial write-up and various payment options, they actually worked with me giving insights on the various options. I am fairly well educated in this area and was pleasantly surprised with their “non-pushy” approach and again would have simply let me walk out again. In this case, I decided to take the jump to a Tacoma. Unfortunately, I decided to move forward right at their closing time. However, Gary, the manager, and the Finance person all worked after hours to wrap up the paperwork in an expedient manner. I was very pleased with how I was treated their willingness to work with my budget and doing as much as possible to get the payment and time frame I needed. Time will tell how well my decision will work out… hopefully, it will be awesome. I do recommend Greenville Toyota and Gary. One last thing… Free oil changes and tire rotations for the life of my car is also a nice additional perk they provide. More
Superior customer service Ed was great we were not expecting to purchase a vehicle but after talking to Ed and test driving the new Toyota Tacoma he helped answer our questions Ed was great we were not expecting to purchase a vehicle but after talking to Ed and test driving the new Toyota Tacoma he helped answer our questions and made us feel really good about purchasing this new truck. We will definitely do more business with Greenville Toyota. More
Wonderful!! Go and see Todd he will make the deal happen! I have to tell the truth we were looking for a used car and Todd told us we could get in a New one, I wa Go and see Todd he will make the deal happen! I have to tell the truth we were looking for a used car and Todd told us we could get in a New one, I was very reserve! He not only got us in a 2014.5 Camry. He got us an outstanding interest rate! They were wonderful! More
Great service, great deal!!! Todd was an awesome salesman while I was purchasing my 2014.5 Camry SE. Already excited about coming in next year for my 2015 Avalon. God bless you a Todd was an awesome salesman while I was purchasing my 2014.5 Camry SE. Already excited about coming in next year for my 2015 Avalon. God bless you all!!! More
Great sales and service Ricky Atencia is an excellent sales person. He really is interested in doing what is right for the customer. We own 4 Toyotas now and the service de Ricky Atencia is an excellent sales person. He really is interested in doing what is right for the customer. We own 4 Toyotas now and the service department is fantastic. More
Sales process This decision was made easy as my daughter purchased a Corolla and her being a teacher I drove her car in for service a few times. Craig and Garry wer This decision was made easy as my daughter purchased a Corolla and her being a teacher I drove her car in for service a few times. Craig and Garry were/are very polite and informative during the purchase process as well as after. Look forward to future dealings. LtCol Ken Noland USMC (RET) More
Best salesman I have ever worked with Ricky was the best salesman I have ever worked with. He went above and beyond to find what we needed as a family. He got to know us and what would b Ricky was the best salesman I have ever worked with. He went above and beyond to find what we needed as a family. He got to know us and what would best suit us. He knew all the facts and features to compare different vehicles we had questions about. He took time to go over the details in depth. We never once felt rushed. He had patience as I had to have my husband come and test drive as well. He took time to explain everything to him again. He made sure that both our phones were set up to go along with the Bluetooth. He made sure he was the last person to say goodnight to us as he waited patiently for the paperwork to be completed. He offered to take a picture of us with the car. Overall, he had some of the best customer service that I have ever seen but yet he knew the facts and features up and down. I would recommend him to anyone. More
Awesome dealer We have been driving Toyotas for 25 years. Ever since we moved to Greenville we have taken our cars to Greenville Toyota for service. We have been so We have been driving Toyotas for 25 years. Ever since we moved to Greenville we have taken our cars to Greenville Toyota for service. We have been so impressed with their service that we bought a second Toyota in 2006. Sonny Bass a sales consultant helped us all the way and made our deal a very relaxed experience. Recently our 1999 Camry turned 15 years old, with 166,000 miles. All of its service was done at Greenville Toyota. When it came time to trade it in for a new car (another Camry) we went to Greenville Toyota. This time Garry Purvis helped us. Garry is an outstanding sales consultant who went out of his way to make us feel comfortable, not only in choosing the right car for us, but also in getting a great deal. Sonny Bass, who is now a Preowned Sales Manager, got us a remarkable deal on our ’99 Camry. We have come to rely on Greenville Toyota for outstanding honest, high quality service. Service that doesn’t stop with the sale of a new car, but lasts throughout the car’s life. More
Great Experience I was shopping for a used Ram, however I was out of state for work. I found a truck online that i was interested in at Greenville Toyota. Ricky Atenci I was shopping for a used Ram, however I was out of state for work. I found a truck online that i was interested in at Greenville Toyota. Ricky Atencia not only answered all my questions over the phone(other dealers acted as if I was a nuisance) he stayed late giving my wife time to come in and look at the truck and speak with him. Great price, very straight forward i would definitely do business with them again. More
Worth driving the distance We bought our 2014 Camry XLE 14.5 from Greenville Toyota and Todd Bond was our salesman. I was shopping for a vehicle for sometime and Todd kept in co We bought our 2014 Camry XLE 14.5 from Greenville Toyota and Todd Bond was our salesman. I was shopping for a vehicle for sometime and Todd kept in constant contact with me to see when I would be ready. When we were ready we let him know we lived about 90 miles away and we needed to make sure the deal would go thru. When we arrived all we had to do is sign the papers and look at the vehicle. Todd had everything ready when we arrived. I could not ask for a more smooth process the car is perfect and the price was right where we needed to be. Todd took the time to listen to what we wanted and what price we could afford he did not pressure us to buy a more expensive vehicle than we could afford. I only wish when we bought our last car we had gone to Todd. I would recommend all my friends to Greenville Toyota and Todd when they need another vehicle. In a few years when we need another vehicle we will most certainely be back. More