Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenville Toyota
Greenville, NC
348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 348 reviews
December 08, 2012
I purchased a used Volvo from this dealership after finding it through Autotrader. Todd was extremely friendly and personable. The overall transaction process was smooth. The following day I called the finding it through Autotrader. Todd was extremely friendly and personable. The overall transaction process was smooth. The following day I called the volvo dealer for more information on the balance of the warranty and learned the vehicle had been in a wreck which wasn't on the Carfax and it exceeded the 25% threshold for damage notification ($14,000 damage on a $20,000 car). Needless to say this wasn't disclosed during the purchase. After notifying Todd i was passed onto the used car sales manager, DJ who was a total jerk. In a nutshell he said they weren't aware of any damage and i was on my own. Long story short after contacting the Attorney Generals office and obtaining proof of the damage they reversed the deal and took it back. Considering they're supposed to inspect all vehicles thoroughly before resale they failed horribly. I just hope they updated the title and passed damage info on to the next buyer. More
by Smokems
Employees Worked With
Todd Bond, DJ, Todd Bond
December 05, 2012
I am very pleased with the service Mr. Tyson rendered. Everyone within the dealership presented themselves with a smile and was very helpful. I would recommend Toyota East to anyone. Everyone within the dealership presented themselves with a smile and was very helpful. I would recommend Toyota East to anyone. More
by gail suggs
Employees Worked With
Byron Tyson
November 25, 2012
I went to look for a new car and one of the places I stopped at to look at cars was the Toyota dealership in Greenville, NC. I was really reluctant to go there because I have heard so many negative opin stopped at to look at cars was the Toyota dealership in Greenville, NC. I was really reluctant to go there because I have heard so many negative opinions on the dealership, particularly with service. I digress, this review isn't about the service. I was approached by a salesman before I exited the car (literally had one foot on the ground, still in my seat). I asked him to see particular model but he was unsure if they had any on the lot (huh??) so then he took me around. I mentioned another car I wanted to take a look at, he brought me to it however he didn't offer a key to open it up or anything. He didn't bother trying to tell me about the car, nada. We just stood there while he started asking my financing information. I told him I was already taken care of, which then he continued to ask "through what bank/credit union, APR, loan amount." CALM DOWN, I just wanted to look at a car that you don't even have here on site. Oddly, he kept looking around like he had better things to do. Really??? There was no one else on the lot trying to buy a car. Then he "realized" he didn't have the car I wanted so he brought me to another model however he didn't say "well, I can tell you what's different/similar" or "we can get you any car you want" or anything! The whole ordeal lasted less than 10 minutes but by the end I was so annoyed that he was *so* unhelpful. He wasn't terribly rude and not pushy, but I am trying to give you money for a car! Needless to say, I left the dealership, headed over to the Honda place and was greeted and welcomed by more helpful people. Needless to say, my next car will be a Honda. More
by CVS2012
Employees Worked With
Would Rather Not Say
November 22, 2012
I rated Mr. Cox as an excellent salesman because I was pleasantly surprised with such a great experience buying a car. I purchased a vehicle 3 months prior and I was not satisfied with my car. Mr. Cox hel pleasantly surprised with such a great experience buying a car. I purchased a vehicle 3 months prior and I was not satisfied with my car. Mr. Cox helped me get into another vehicle without my car payments going up too much Thank you, Shirley Williams More
by shirlewill
Employees Worked With
Jerome Cox
November 20, 2012
Jerome Cox was an excellent salesman. He is extremely professional and went above and beyond his duties. I was equally impressed with the entire dealership and with Craig Jr. I will recommend your deal professional and went above and beyond his duties. I was equally impressed with the entire dealership and with Craig Jr. I will recommend your dealership to others. More
by Lilliank
Employees Worked With
Craig Goess, Jr, Jerome Cox
November 17, 2012
ALL I HAVE TO SAY IS GREAT, I LOVE MY CAR HE WAS VERY PATIENCE WITH ME AND VERY POLITE. I WILL SEND PEOPLE TO HIM BECAUSE I NO HE WILL BE GREAT WITH THEM. PATIENCE WITH ME AND VERY POLITE. I WILL SEND PEOPLE TO HIM BECAUSE I NO HE WILL BE GREAT WITH THEM. More
by tasha.b.thomas.3
Employees Worked With
Byron Tyson
November 13, 2012
My experience was phenominal. The sale person was polite and considerate and very patient. He made my experience worth while. Glad to have the opportunity to purchase my new camry. and considerate and very patient. He made my experience worth while. Glad to have the opportunity to purchase my new camry. More
by Patricia Flowers
Employees Worked With
Mike Moffitt, Byron Tyson
November 12, 2012
The staff was very willing to explain the details and provide the backing for the numbers during negotiation. The quality of the service was excellent. The car was cleaned and detailed, and a personal provide the backing for the numbers during negotiation. The quality of the service was excellent. The car was cleaned and detailed, and a personal touch with the delivery in the building bay. More
by Tony Cripe
Employees Worked With
Todd Bond, Craig Goess, Jr
November 11, 2012
Jamie was very pleasant to talk to and work with. His attitude made my car buying experience very enjoyable. I was recommended by a family member and also a friend, and now I also will be recommending ot attitude made my car buying experience very enjoyable. I was recommended by a family member and also a friend, and now I also will be recommending others. More
by jahrsdorferd05
Employees Worked With
Jamie Jacobs
November 10, 2012
I bought my first Toyota from Greenville Toyota and Byron Tyson was my salesman. That was 13 years ago. I still own that car. I purchased my second toyota from Byron Tyson and I told him when I purchased it Tyson was my salesman. That was 13 years ago. I still own that car. I purchased my second toyota from Byron Tyson and I told him when I purchased it that I would not be back to purchase another one until another ten years had elapsed (there was a ten-year span between my first and second purchases).Circumstances changed that.I knew FROM PAST EXPERIENCE with Mr.Tyson that I would get the assistance that I needed, and that he could help me get a Camry that was affordable to me. He has always been polite and courteous with my family and I. So, I did not hesitate to ask for his assistance when I arrived at Greenville Toyota yesterday. I wanted to test drive the car so he made arrangements for me to do just that. I wanted to use a certain financial institution to finance the automobile that I chose. Mr.Tyson directed me to the nearest branch office(I did not even know that the place was so close!). More
by McCoyJ
Employees Worked With
Byron Tyson
