Greenville Toyota
Greenville, NC
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My experience at Greenville Toyota was enjoyable. I was greeted immediately in the parking lot and taken inside to meet with my sales consultant. Jerome was great. He was friendly and made me feel very c greeted immediately in the parking lot and taken inside to meet with my sales consultant. Jerome was great. He was friendly and made me feel very comfortable. He remembered everything we discussed on the phone about which car I wanted. And, even though he had other customers besides me, he made sure I wasn't ignored. I am more than satisfied with my service and my car! Thanks! More
Thank you for assisting us in choosing the right vehicle for my family. The process was organized and smooth. The service was excellent. The atmosphere was very friendly for my family. The process was organized and smooth. The service was excellent. The atmosphere was very friendly More
I took my vehicle in for a scheduled service oil change and I had a low tire pressure light I asked to be looked at. fri at 930am. I showed up early for the appointment. It was 1055 before someone came to and I had a low tire pressure light I asked to be looked at. fri at 930am. I showed up early for the appointment. It was 1055 before someone came to advise the reason my low tire pressure light was on was due to a plug leaking. The service advisor advised it would be about 5 minutes to fix the plug and another 10 or so to wash it up. I advised the service advisor that I needed to pick my child up from school at 1115. He advised they could skip the wash and I did say no as the vehicle needed to be washed. However if that was all the better the wash going to be I just assume have done it myself. The car was hardly vacuumed. My child ended up being stuck at school and my girlfriend had to leave work to go get him. My girlfriend was in a mandatory meeting And we are hoping she doesn't get in trouble. The service was terrible and I've never been somewhere that took 2 hours to complete an oil change. And I was even early to the appointment. The service advisor never introduced himself and he had a could careless attitude. When I walked away and looked over my shoulder I could see why. He was on facebook and apparently it was more important than I was at that point. When I was called up to pick up my vehicle I was told it was done. And handed paperwork and told to go the cashier. I has no idea where it was And had to ask. When I got out to pick up my vehicle I was told it was ready it was still on the rack hadn't even been washed yet. I have never had such terrible service. I scheduled the service appointment early as it was a half day of school and we had planned to pack a lunch and pick up my girlfriend and take the kids to the park. Instead my girlfriend had to leave work using her lunch hour to up our son as our vehicle wasn't done yet. Try explaining that to the kids. Instead I was trying to wipe away the tears as I broke their heart since we couldn't have lunch together. I am truly disappointed. More
I had a great experience with Greenville Toyota. Todd Bond is a awesome salesman. I had a wonderful experience. Thank you Todd and Greenville Toytota!! Thank you KD, Greenville, NC Bond is a awesome salesman. I had a wonderful experience. Thank you Todd and Greenville Toytota!! Thank you KD, Greenville, NC More
I have been dissatified in the past with Greenville Toyota but this time I had a very positive experience. Jeffrey and Chuck were both friendly and willing to work with me. I purchased the car I wanted Toyota but this time I had a very positive experience. Jeffrey and Chuck were both friendly and willing to work with me. I purchased the car I wanted, because they did a search and brought the car to me. I am very happy. More
I went to Greenville Toyota to get my first complimentary oil change for my new 2012 Toyota Camry. While waiting for the oil to be changed (which did not take long) I wandered outside to take a look at the 2 oil change for my new 2012 Toyota Camry. While waiting for the oil to be changed (which did not take long) I wandered outside to take a look at the 2013 Toyota Highlanders. I liked my Camry but the Highlander has been my dream car for a while. I ran into the salesperson who sold me the Camry and explained to him that I recently got a new job/better pay and was interested in the Highlander. From there everything thing went smoothly. He got me into the Highlander I wanted with the price I wanted. More
I would strongly recommend this dealership. Chris was I would strongly recommend this dealership. Chris was excellent to work with. He listened to my needs and took the time to show me all my option I would strongly recommend this dealership. Chris was excellent to work with. He listened to my needs and took the time to show me all my options. Together, we narrowed down the choice and went on test drives. We finally settled on a brand new Corolla. On the whole, my experience at Greenville Toyota and with Chris was a an enjoyable one. More
I high reccommend Greenville Toyota to everyone. Its a great buying experience. They really do everything that they can to make it happen for you. great buying experience. They really do everything that they can to make it happen for you. More
Todd was wonderful to work with; very professional & very organized. He was very respectful of time and busy schedules; willing to communicate with several emails prior to actual visit to dealership. very organized. He was very respectful of time and busy schedules; willing to communicate with several emails prior to actual visit to dealership. More
The dealership was very patient in letting my wife and me look at and try out several styles and years {we looked at both new and used}. Byron Tyson was especially helpful, courteous, never pushy. He made th look at and try out several styles and years {we looked at both new and used}. Byron Tyson was especially helpful, courteous, never pushy. He made the buying experience a pleasure. The Gavigans More