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Greenville Toyota

Greenville, NC

4.4
348 Reviews

3615 South Memorial Drive

Greenville, NC

27834

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Showing 348 reviews

November 05, 2012

My experience at Greenville Toyota was enjoyable. I was greeted immediately in the parking lot and taken inside to meet with my sales consultant. Jerome was great. He was friendly and made me feel very c More

by kimmiedee25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome Cox
November 03, 2012

Thank you for assisting us in choosing the right vehicle for my family. The process was organized and smooth. The service was excellent. The atmosphere was very friendly More

by jhorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 01, 2012

I took my vehicle in for a scheduled service oil change and I had a low tire pressure light I asked to be looked at. fri at 930am. I showed up early for the appointment. It was 1055 before someone came to More

by sweetsugar7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Nov 20, 2012 -

Greenville Toyota responded

Greenville Toyota wrote on 11/5/2012 2:07:20 PM: I'm sorry to hear of this situation you've described. I'd like to do what I can to try and help restore your faith in our dealership and make sure in the future we can improve. If you could verify your name and car you brought for services that would greatly help me to try and assist you with your concerns. Sincerely, Craig Goess Jr. General Sales Mgr

Nov 20, 2012 -

Greenville Toyota responded

Greenville Toyota wrote on 11/6/2012 5:00:50 PM: Ms. Simons, I just had my service manager pull our records. Your Rav was brought to us at 9:31 am and your ticket was finished at 11:18am. I agree in that is to long to have you guys to wait for an oil change when you had an appt. We are going to make some adjustments on our end, particularly on Saturdays, to try an avoid this type of issue in the future. While we certainly are not perfect we do strive for 110% customer satisfaction. If there is anything that I can do on my end or if you would like to deal directly with me when it's time to make an appt. I will be happy to help you through the entire process to assure things go smoothly and quickly for you. Ask for me directly when the time comes please. I appreciate the oppurtunity for us to improve. Craig Goess Jr. --------------------------------------------------------------------------------

Nov 20, 2012 -

Greenville Toyota responded

sweetsugar7 wrote on 11/7/2012 10:10:12 PM: Yes. That sounds about right. However when I was told my vehicle was ready and went to the cashier and checked out I went to retrieve my vehicle however it was still on the rack and had to be washed and vacuumed. Thank you for your responses and I will be in touch soon as I need to have the window looked at while its still under warranty. Thank you again.

October 28, 2012

I had a great experience with Greenville Toyota. Todd Bond is a awesome salesman. I had a wonderful experience. Thank you Todd and Greenville Toytota!! Thank you KD, Greenville, NC More

by kimdiggins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Bond
October 27, 2012

I have been dissatified in the past with Greenville Toyota but this time I had a very positive experience. Jeffrey and Chuck were both friendly and willing to work with me. I purchased the car I wanted More

by jessica.kimbell.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Houston, Chuck
October 23, 2012

I went to Greenville Toyota to get my first complimentary oil change for my new 2012 Toyota Camry. While waiting for the oil to be changed (which did not take long) I wandered outside to take a look at the 2 More

by mfm0714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Atencia
October 23, 2012

I would strongly recommend this dealership. Chris was I would strongly recommend this dealership. Chris was excellent to work with. He listened to my needs and took the time to show me all my option More

by Rajashree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
October 14, 2012

I high reccommend Greenville Toyota to everyone. Its a great buying experience. They really do everything that they can to make it happen for you. More

by GaryGJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
also Mr. Ruffin really did an outstanding job makimg this possible, Ricky Atencia
October 14, 2012

Todd was wonderful to work with; very professional & very organized. He was very respectful of time and busy schedules; willing to communicate with several emails prior to actual visit to dealership. More

by kvanderstouw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Bond, Todd Bond
October 09, 2012

The dealership was very patient in letting my wife and me look at and try out several styles and years {we looked at both new and used}. Byron Tyson was especially helpful, courteous, never pushy. He made th More

by jrg841
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Tyson