HGreg.com Doral

Excellent Service HGreg was a perfect dealership as everyone seemed receptive, welcome and very helpful. Eloy Arencibia in particular was the sales rep who helped me an HGreg was a perfect dealership as everyone seemed receptive, welcome and very helpful. Eloy Arencibia in particular was the sales rep who helped me and he was great. Thanks for the good service. More

Terrible!! Stay away from this place unless you want to be ripped off; I was literally scammed. Came here recommended by a "friend" who works here. They looked k Stay away from this place unless you want to be ripped off; I was literally scammed. Came here recommended by a "friend" who works here. They looked kind, helpful, and very professional at first but once you buy a car they don't even know who you are. This people sell cars purchased on an auction that in many many cases come with hidden issues that you can't notice right away and when you bring it for service they say that the problems the car has were not on file at the time of purchase. They never document the real problems of the cars and just sell them like that to save money. My car was involved in an accident and had some internal problems that I couldn't notice until 2 days after; Youdel Martinez the Service Advisor or Manager, who by the way was very rude, answered: "You did it, not us because I don't see any issue on the report that we issued after inspection." I don't understand how is it possible for a car to have such a major internal problem caused by an accident and the exterior(the body) is intact. Simple, they covered the mess to have it look ok. The 30 days warranty policy is not honored at all. Watch out. More

STAY AWAY!!! BUYERS BEWARE!!! DO NOT BUY HERE !!!! these people will sale you cars that are wreaked and total, when you ask for the car fax they show you the pages without the wrec DO NOT BUY HERE !!!! these people will sale you cars that are wreaked and total, when you ask for the car fax they show you the pages without the wreck and once you purchase the vehicle and do the car fax yourself! BAM there is nothing you can do, i purchased a vehicle here and when i went back the next day they left me waiting 30 min and then said there is nothing they can do!!! But they were quick to make sure I got 3 people to put in good reviews on their website! Stay aware the review are fake - the sales person makes you put in the review as soon as you buy !! More

Great experience great sales rep eloy roman thank you Great and awesome experience and loved the sales rep great person he helped us with all our needs and concerns thanks you for all your help Great and awesome experience and loved the sales rep great person he helped us with all our needs and concerns thanks you for all your help More

Worth the waiting It was an pleasant experience .i would advice to anyone to come here .wonderful people ,wonderful cars.recommended to anyone buying their first car. It was an pleasant experience .i would advice to anyone to come here .wonderful people ,wonderful cars.recommended to anyone buying their first car.A really kind dude eloy arencibia More

HGREG is a DISHONEST car dealership! This dealership stands for LIES. BOTH THE SALESMAN and THE MANAGERS knowingly lie to their customers just to sell their cars. After I purchase t This dealership stands for LIES. BOTH THE SALESMAN and THE MANAGERS knowingly lie to their customers just to sell their cars. After I purchase the car, under false pretenses, I tried to get them to fix the radio that they said wasn't working correctly (they said it wasn't a "touch screen" radio but it was); they refused to correct it by trying to send me to HYUNDAI because they LIED AGAIN saying it was under warranty and IT WASN'T! When I told the manager that I was mislead and lied to by the salesman, the manager asked me if "I had proof that he had said that - did I have it in writing?" How dare he! He did NOT try to take care of this problem; which he was made aware of 3 weeks ago. STAY AWAY FROM HGREG - they are deceitful! DON'T TRUST THEM! BUY SOMEWHERE ELSE! More

Bad customer service Next day after buying the car i went to the dealer to get help for the car key was activating the car alarm, one of the sales person says "that's you Next day after buying the car i went to the dealer to get help for the car key was activating the car alarm, one of the sales person says "that's your car, get a new key". Can't be more rude than that. More

A rough start with a happy ending. This was my first experience with this dealership. I have purchased numerous automobiles over the years, I do my homework before ever going to see a v This was my first experience with this dealership. I have purchased numerous automobiles over the years, I do my homework before ever going to see a vehicle and if I choose to actually go to see a car, I have a pretty good idea that it's going to be a perfect fit for me. With that said, I called and spoke to a sales rep twice and quizzed him before driving an hour south to get there. I scheduled to test drive it first thing on Black Friday. I was expecting to test drive it and if it was what the dealership said it was, I was prepared to write a check and drive it home. Well, when i arrived at 9:30am the salesman that said he would be there wasn't. No problem, there was another salesman that was VERY helpful to cover for him. He took me all over the lot looking for the car, but no luck. We finally ended up looking in the repair garage and low and behold, it was on a lift all taken apart. I was told that the mechanic test drove the car and found major problems with the transmission, so he decided to replace the entire transmission and clutch. Ok, better now than after I pulled off the lot. I was told that it would take 1-3 hours until I could test drive it. I went to breakfast and returned. Still not done, so I walked the lot and walked the lot again and again until it was finally ready for me to get my hands on. It was 6 hours at that point. When I test drove it, it was awesome, so I did the deal. It was about 4:30 at that point, 7 hours now. After I went to the finance department and finalized the deal it was 5:30, 8 hours at hat point. I took it off he lot and went to get gas with a ten $ gas voucher the salesman gave me and since it was now night time, I turned on the headlights and low and behold, the dashboard lights were not functioning......Arghhhhhh!!!!!!..........So I turned back and brought it to the service department but they were ready to close up for the day, so I had to bring the car back the next day.....Nooooooo!!!!!!! DAY TWO: Another hour drive back and forth later, the car was fixed and I am very happy with it. So the moral of the story is, if you plan on going to test drive a car, take my advice, schedule a specific time to meet with your salesperson and have them have he car up front and ready for you. The car is awesome, the price was stellar but the hassle of going back and forth twice threw a wrench in the deal. I will go back, but I will be better prepared. More

Really bad experience at HGREG Nightmare!!! First I had to go three times before I could do the test drive of the car that I wanted then because I was financing my car through my bank and They w First I had to go three times before I could do the test drive of the car that I wanted then because I was financing my car through my bank and They would not make money on the finance, when I was signing all the paperwork and I was reading before singing them, the finance person told me if you need time to read it just get out of my office so I can keep attending other customers. Worst professionalism I've ever seen. When I thought my nightmare was over then I had a problem with my registration. I wanted to register my car on Mississippi but the finance person told me in order for them to do that they would have to charge both taxes Florida and Mississippi which does not make sense. Anyways I end it up telling them to register the car in Florida with a tag in Florida and then I did pay taxes for Florida. After two weeks they decide to send me the money for the registration back so I can register the car myself in Mississippi but in order to do that They also asking me to pay taxes in MIssissippi but I already did in Florida. So I started calling HGREG accounting for them to refund my Florida taxes because they did not register my car like they promise in Florida or actually register my car in Florida and finish what They promise to do on the begining. Is impossible to reach the accounting department neither by phone or chat. Spent hours on the phone and call all their number leaving several voicemails. I am about to call the police and open a case against HGREG. Guys they have good prices on the internet but they would get you at the end. More

Experience as a buyer. I was charged $899.00 because your vehicles are submitted through a rigorous 140 check points. The next day when I get home I myself checked the vehic I was charged $899.00 because your vehicles are submitted through a rigorous 140 check points. The next day when I get home I myself checked the vehicle and found : 1 The battery was completely dried. 2 Need for brakes within weeks. 3 Floor Mats were promised to me and the next day I was told they did not have any. 4 I told them the vehicle needed gas . They put gas in the car (less than a Quarter fill). You tell me if I should recommend a friend to you. Everything these days is about money regardless of the outcome, lies, lies and more lies. The salesman (Tony) was very professional and helpful. I have to admit he was. More