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HGreg.com Doral

Doral, FL

3.9
1,937 Reviews

8505 NW 12th St

Doral, FL

33126

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1,937 Reviews of HGreg.com Doral

March 24, 2024

Complete bait and switch- If you have to work with the Doral branch make sure they have the car advertised- Tell them to take a picture and send-Do Not rely on anyone you speak to on the phone- More

by christoleonard
Purchase Time
Recommend Dealer
No
Employees Worked With
Eloy Arencibia, Robert Felipe, Alex Vazquez, Tyrone Thompson, Frank Coker
Mar 26, 2024 -

HGreg.com Doral responded

Christo, I'm sorry to read about your experience. It's never our intention to mislead or disappoint our customers and we apologize if that was the case here. We would appreciate an opportunity to discuss this further with you and address any concerns directly - please feel free to reach out at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

March 16, 2024

Estoy muy disgustado ayer compre un vehículo chevy bolt ev debido a mi limitacion con el idioma ingles le deje saber al sr. Jonathan mercado que no estaba interesado en ninguna garantia que solo el gap lo More

by Cristopher de leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan mercado
Mar 18, 2024 -

HGreg.com Doral responded

Cristopher, lamento mucho escuchar sobre su experiencia. Entendemos la importancia de una comunicación clara y transparente durante el proceso de compra del vehículo, especialmente cuando se trata de garantías y costos adicionales. Me gustaría hablar con usted personalmente para resolver este problema lo antes posible. Por favor contácteme a su conveniencia. Gracias, Ray Rodriguez - General Manager - (833) 331-0702

March 14, 2024

I've had my car 10 days, just realized it is leaking oil. The email I was given to contact in case of problems is not working. More

by mareikastevenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seville and Ray
Mar 14, 2024 -

HGreg.com Doral responded

I'm sorry to learn about the issue you're experiencing with your car. We certainly want to address this promptly and ensure everything is resolved for you. It seems there might be a problem with our email, so let's connect directly instead - please reach out at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

March 13, 2024

Not responsive. They do not respond if you live out of stated. Asked for a video walk around several times More

by Gage
Recommend Dealer
No
Employees Worked With
Lucas
Mar 14, 2024 -

HGreg.com Doral responded

I'm sorry to read about your experience. We aim for prompt and thorough responses, regardless of where our customers are located. Your feedback is important to us and I'd like the opportunity to discuss this further with you. If you're open to giving us another chance, please feel free to reach out directly at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

March 09, 2024

I had a great experience buying this car, the salespeople that helped me were amazing. They helped me get this car, and they were very patient with me. They went above and beyond to assist me. It was a great More

by Marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Jaelen, Jonathan
Mar 11, 2024 -

HGreg.com Doral responded

Marie, we're delighted to know you had a great experience with our team at HGreg Doral. We'll pass your compliments on to Matthew and the rest of the crew! Thanks for recommending us - enjoy your new car!

March 07, 2024

Horrible experience. They were not transparent with pricing. They had thousands of dollars worth of hidden fees. Some lame warrantee that they force you to buy. I hav More

by drbovay
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laritza Fontela, Alberta Arencibia, Marc Brown
Mar 08, 2024 -

HGreg.com Doral responded

I'm sorry to read about your experience. Transparency is very important to us and we never intend for our customers to feel misled or surprised by any fees associated with their purchase. We'd like the opportunity to discuss this further with you and address any concerns directly - please reach out at your earliest convenience. Thank you, Ray Rodriguez - General Manager - (833) 331-0702

February 11, 2024

It was a Great experience and easy process with no pressure.was denied in three other dealers and thought I going to have to buy in a buy here pay here and almost did but decided to go to Hgreg in Orl More

by william.ortiz4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gallego
Feb 12, 2024 -

HGreg.com Doral responded

William, we're so glad to know that you had a great experience at HGreg Doral and found the SUV you wanted. Thanks for giving us a chance! We'll pass your thanks on to Jose as well. Enjoy your new ride!

February 06, 2024

Excelente muy buena atención gracias Erick por tu paciencia eres.demasiado bueno atendiendo a los clientes 👍. More

by Tania27stf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Baiza
Feb 06, 2024 -

HGreg.com Doral responded

Tania, felicidades por su nuevo vehículo! Es fabuloso leer que tuvo una gran experiencia comprando con Erick en HGreg Doral - Nuestro equipo está aquí para siempre ayudarle. Esperamos que disfrute de sus nuevas millas!

February 05, 2024

Marco Marques was my salesman and his mannerism and willingness to make my dream come true was remarkable. My experience was absolutely incredible there the music, friendliness from the whole staff was More

by Alwaysworthit5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Arques, Eloy Arencibia, Alexander Lancara
Feb 05, 2024 -

Alwaysworthit5 responded

The best experience I've ever endured from auto salesmen over the years !!!

Feb 05, 2024 -

HGreg.com Doral responded

We're overjoyed to receive this kind of feedback! Thanks for taking the time to applaud Marco's expertise and for choosing HGreg Doral above the rest. Our team wishes you happy miles ahead - enjoy the ride in your new set of wheels!

January 09, 2024

The WORST car buying experience - EVER! I have bought NINETEEN vehicles in the past 40 years & this was the absolute WORST!! And I told them exactly that. First, I had to beg them, to s More

by renee_cpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sory
Jan 15, 2024 -

HGreg.com Doral responded

Renee, I'm truly sorry to hear about your experience. It's clear we fell short of providing the smooth and transparent car buying process that you and all our customers deserve. I'd like to discuss this further with you so we can better understand where things went wrong and how we might be able to make it right for you moving forward. Please reach out at your earliest convenience if possible. Ray Rodriguez - General Manager - (833) 331-0702