Hanna Imports
Raleigh, NC
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It was ok We love our new car!!! Our sales associates was good. While selling the car she assured us the car would be detailed because it was very dirty. . Whe We love our new car!!! Our sales associates was good. While selling the car she assured us the car would be detailed because it was very dirty. . When the sale was over the “detailing” dept shampooed the carpetts but the outside wasn’t washed, the car interior was a mess and then we were informed if we wanted it truly detailed it would cost us extra $. ($100). Then we were given 1 key and if we wanted another key we could buy one or go to the dealership and get one(which would be ($300-$700!!!). I feel like the customer service fell short in the end. More
Great Experience! Very pleased with the entire process. Nick was informative, thoughtful and considerate and went out of his way for us. The finance group bent over ba Very pleased with the entire process. Nick was informative, thoughtful and considerate and went out of his way for us. The finance group bent over backwards for us. More
Great Customer Service & Good Prices I enjoyed working with the gentlemen who assisted me in purchasing a vehicle. The customer service was great and personable. I did not feel rushed or I enjoyed working with the gentlemen who assisted me in purchasing a vehicle. The customer service was great and personable. I did not feel rushed or cheated in price while negotiating or completing paperwork. It was a pleasure working with staff to purchase a 3rd car from this dealership. More
Great car buying experience My husband and I walked in to just look at some vehicles. Philipe was our sales person who made the experience stress free. He was friendly and amicab My husband and I walked in to just look at some vehicles. Philipe was our sales person who made the experience stress free. He was friendly and amicable. He allowed us to view several cars and was very knowledgeable of the inventory. My husband and I decided to purchase two vehicles from Hanna Imports. We also got a fair deal on a trade in, which helped a lot. Great experience overall! I hope they continue to employ sales personnel like Philipe in the future. More
Straight forward dealership This was a very positive experience. The vehicle was ready for me to test drive immediately and we were able to talk numbers relatively fast. Everyone This was a very positive experience. The vehicle was ready for me to test drive immediately and we were able to talk numbers relatively fast. Everyone was friendly and they made the whole process a relaxed experience More
Friendly Faces and great music! Great place to purchase a car but the wait was longer than I expected. In the end it was well worth the wait! I will recommend this place to family me Great place to purchase a car but the wait was longer than I expected. In the end it was well worth the wait! I will recommend this place to family members and friends. More
Great Dealership This is a great dealership, they answered all of my questions, the wait was lengthy to fill out paperwork but that comes with any dealership when they This is a great dealership, they answered all of my questions, the wait was lengthy to fill out paperwork but that comes with any dealership when they are busy. More
Pleasant experience Had a great experience with Nick. He was professional a made my experience all the more pleasurable. Would recommend the dealership and Nick to anyone Had a great experience with Nick. He was professional a made my experience all the more pleasurable. Would recommend the dealership and Nick to anyone I know. More
Jake was very personable and helpful. Overall, it was a good experience. Fair pricing both for my trade and the car. Jake made the experience. Respectful, classy and very helpful. It's a g Overall, it was a good experience. Fair pricing both for my trade and the car. Jake made the experience. Respectful, classy and very helpful. It's a good place to buy a car. More
Purchase of 2014 Cadillac CTS-VSport Ryan Collins my salesman and finance expert Bobby Altherr were extremely helpful, professional, and a pleasure to make a great deal with. I highly rec Ryan Collins my salesman and finance expert Bobby Altherr were extremely helpful, professional, and a pleasure to make a great deal with. I highly recommend them and Hanna Imports! More