Hanna Imports
Raleigh, NC
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Excellent car shopping experience My husband and I came to see one pre-owned car in particular at Hannah, but saw others we might like to test drive as well. It was very busy at the de My husband and I came to see one pre-owned car in particular at Hannah, but saw others we might like to test drive as well. It was very busy at the dealership, but our salesman, J.B., managed to multitask and get us into our car quickly. From there, he was a no pressure guy and able to work with us on a couple of issues we had as a contingency of sale. He was extremely pleasant, as was his manager and the finance manager. We LOVE our “new” Lexus RX 450h and had only positive experiences at Hannah. Thanks, J.B.! More
Great Customer Service and No xx I was greeted fast and was shown the vehicle I had inquired about as well as shown other vehicles that I was interested in got to test drive them all I was greeted fast and was shown the vehicle I had inquired about as well as shown other vehicles that I was interested in got to test drive them all and when it came down to getting the one I wanted we were able to meet at a price less than listed and a price that I was happy with. One of my best car buying expierences More
Great Service The service was fast & friendly. I was able to look online & had an idea of what I wanted when I got there. Test drove a couple of cars & decided whic The service was fast & friendly. I was able to look online & had an idea of what I wanted when I got there. Test drove a couple of cars & decided which one I wanted & drove it home same day with no hassle & a good price. More
Excellent This dealership was amazing and everyone was friendly.... I would recommend this dealership to anyone in need of a vehicle! Thanks guys for the excell This dealership was amazing and everyone was friendly.... I would recommend this dealership to anyone in need of a vehicle! Thanks guys for the excellent service More
A few bumps in the experience but otherwise okay. The two star rating given could have been a five star if all of the staff members had showed the professionalism expected of them when a customer is p The two star rating given could have been a five star if all of the staff members had showed the professionalism expected of them when a customer is purchasing a car. Emmett was my salesman and he did a wonderful job by not only showing me the car I was interested in but also other alternatives to keep in mind. He did not make me feel like I was being pushed or rushed which was very refreshing. However, upon getting to the Finance part of the experience my mood completely soured when I had to deal with Brandon. As soon as I had any questions to ask about my loan his tone became condescending and he acted like a “know it all.” I could have looked past that as something that I just had to deal with; however, he soon began to belittle me by saying things like “what’s 20 bucks extra a month?” In fact, his “20 dollars” a month turned out to be 90 dollars a month when I ran the loan numbers through my own bank. It is uncalled for for him to assume that an extra 1000 dollars a year is something that should be shortchanged. I also don’t think it’s unreasonable for me to ask questions without him becoming defensive and aggressive. I don’t know if he was having a bad day but he certainly made mine a bad day. If you’re looking to shop here I would definitely work with Emmett for a smooth pressure free time and a beautiful car but be weary of your financial advisor. More
Fair and straightforward We were looked after by Joe who was professional and courteous. He did not try to push any vehicle and he let us take our time and answered questions. We were looked after by Joe who was professional and courteous. He did not try to push any vehicle and he let us take our time and answered questions. The process of buying was relatively quick and straightforward. We felt we had been dealt with fairly. More
Great service Any kind of car you looking for they have it. They Cars have low miles,great price and great conditions. Also the staff is very friendly. Any kind of car you looking for they have it. They Cars have low miles,great price and great conditions. Also the staff is very friendly. More
Great Experience Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership More
Smooth Process! The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in v The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough. More
very efficient and professional Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue. More