Hanna Imports

I had an issue with a tire losing air due to a foreign object. Tire repair shops could not repair the tire since I did not have the wheel lock removal device. Since I bought the car from Hanna Imports and object. Tire repair shops could not repair the tire since I did not have the wheel lock removal device. Since I bought the car from Hanna Imports and had a previous service to rotate the tires, I figured they could perform the repair. They not only repaired the tire, they replaced all four wheel locks with standard lug bolts. Since they had not done so during pre-sale inspection before I purchased the car, they did not charge for the tire repair. I am very, very pleased with the dealer, and highly recommend them. More

Absolutely HORRIBLE. Please DO NOT GO HERE!!! They are liars and snakes. All they want to do is rip you off and think your dumb enough so they can do it. Luckily I caught them. So unorganized and unprofes liars and snakes. All they want to do is rip you off and think your dumb enough so they can do it. Luckily I caught them. So unorganized and unprofessional. And if it wasn’t for the car there that I wanted I would have went ANYWHERE but here More

Staff was very helpful and friendly car salesman JB pretty good salesman now the finance guy Kenneth massenburg awesome best I've ever seen I will be buying another vehicle from Hanna Imports pretty good salesman now the finance guy Kenneth massenburg awesome best I've ever seen I will be buying another vehicle from Hanna Imports More

Experience with the service department is awful. The last 3 times getting me car services, I had to take it back day(s) following service...the last time I didnt even leave with it. Then got charged an last 3 times getting me car services, I had to take it back day(s) following service...the last time I didnt even leave with it. Then got charged another deductible when I never approved the service but was stuck with paying a new deductible. I will get my car serviced elsewhere moving forward. The customer service is terrible also when you don't tolerate the foolishness. More

Wouldn't buy here again The buying process was simple enough however, we weren't driving more than 150 miles before the check engine light came on. Thank goodness we purchase The buying process was simple enough however, we weren't driving more than 150 miles before the check engine light came on. Thank goodness we purchased the extended warranty and were out only $150 instead of $400. Then we waited over 6 weeks for our tag and went round and round with associates about that process. One associate said he would send the papers and I could just go do it myself; never mind that tag fees were included in the purchase of the vehicle. I finally was able to speak with someone who addressed our additional out of pocket expenses and tag. We were reimbursed however I would never purchase from them again too many issues and took too long to get problems resolved. More

Outstanding service at a reasonable price. The service associates were very professional. I will definitively refer friends and family to Hanna Imports Service Department. I was there for an oil change. associates were very professional. I will definitively refer friends and family to Hanna Imports Service Department. I was there for an oil change. More

Great experience overall! Antonette was awesome! She made the whole process fun. No pushy sales tactics. Whole experience was very straight forward and easy. Thanks again f Antonette was awesome! She made the whole process fun. No pushy sales tactics. Whole experience was very straight forward and easy. Thanks again for the need ride! More

I can't say enough about the wonderful experience I had at Hanna! Antoinette was so incredibly helpful, kind, and accommodating! The sales process was the most transparent and stress free I've ever had fro at Hanna! Antoinette was so incredibly helpful, kind, and accommodating! The sales process was the most transparent and stress free I've ever had from a dealership. I did have a small scare with a check engine light which they addressed quickly and no questions asked. They even gave me a loaner and the minor repair was made in less than 24 hours. If you're looking for a smooth and customer centric experience go see the staff at Hanna...and my girl Antoinette!! More

Josh was super friendly and didn't try to put me in a car he knew I didn't want. I told him which car I wanted and he did what he could to make it happen. he knew I didn't want. I told him which car I wanted and he did what he could to make it happen. More

I’m really happy with the service I received here. Hanna Imports is a professional car dealership. They treated with with respect and apply no pressure to make the sale. Geo my salesman took his cues from Imports is a professional car dealership. They treated with with respect and apply no pressure to make the sale. Geo my salesman took his cues from me and was amazing. If you need a car, I highly recommend this dealership. More