Integrity Chevrolet
Chattanooga, TN
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Very pleasant visit to the dealership We were looking for a car recently and we were greeted by a very nice and polite young man manssor or manny for short . He showed us around explained We were looking for a car recently and we were greeted by a very nice and polite young man manssor or manny for short . He showed us around explained things for us and answered our questions . He made our visit very enjoyable and pleasant one . He is a great asset to this dealership More
Bitten by crappy warranty and even worse product 2014 Chevy Cruze that I bought in March from another Chevy dealer developed a rough idle and an oil leak at the same time, After self diagnosing and r 2014 Chevy Cruze that I bought in March from another Chevy dealer developed a rough idle and an oil leak at the same time, After self diagnosing and replacing the PCV valve, O2 sensor and cleaning the MAF sensor, I took it in for "professional help". Rough idle was because a fitting on intake manifold was broken off - warranty did not cover because their was evidence of a previous non-standard repair. Both dealers took the position that I broke the fitting so warranty was denied. Oil leak was diagnosed as a gasket behind the filter housing which is also not covered because it is an external part. This turned out to be the wrong diagnosis anyway because the oil leak returned within 1 week. Now the diagnosis is a leaking oil cooler which is again an external part and not covered under the power train. Bottom line - crappy warranty and even worse product. I have 3 Chevy vehicles at the moment and am now convinced I have made a huge mistake and will begin to immediately purge them from my fleet. The "nothing we can do about it" attitude at the service department is unfortunate and will be what I remember about GM from now on. More
Awesome service department I would like to thank Eric and Chris from the service department. It’s always a pleasure to deal with the gentlemen in all situations regarding my 201 I would like to thank Eric and Chris from the service department. It’s always a pleasure to deal with the gentlemen in all situations regarding my 2014 Silverado and my son’s Camaro. I would definitely recommend Integrity Chevy to anyone that is not satisfied with their dealership. Overall excellent service. More
Had a tire issue ona new z06. They bent my wheels Took our new 2017 z06 in for flat spots on the tires, they ordered and replaced them. While they had a lot of difficulty with the run flat tires they Took our new 2017 z06 in for flat spots on the tires, they ordered and replaced them. While they had a lot of difficulty with the run flat tires they bent the wheels. They claimed my wife did it while driving it. I proved they were bent in such a way that it was human error by the tech. They never returned a call. They fought me every step of the way. While I was there I witnessed one of their techs asking the shop supervisor how to change a u joint. I think they have a lot of inexperienced laborers that they pass off as trained techs. We do finally get new wheels , but had to take them elsewhere for mounting and balancing. They will never touch one of my six Chevrolet vehicles again. More
Awesome business! Have dealt with Integrity since its inception and was a former customer through Saturn. The service department (Lance Galyon) always takes excellent c Have dealt with Integrity since its inception and was a former customer through Saturn. The service department (Lance Galyon) always takes excellent care of us and our 4 vehicles! Salesperson, Jordan Miles, has sold us numerous cars and we always get a great deal and have never had a bad experience. We have used this company (sales and service) for 15 years and don't foresee us ever going anywhere else! More
Great to deal with!! We bought a vehicle over the weekend and we were 100% satisfied. Chris, Stephen, & Wayne were great to work with & did everything in their power to fi We bought a vehicle over the weekend and we were 100% satisfied. Chris, Stephen, & Wayne were great to work with & did everything in their power to find us the perfect vehicle for us! I highly recommend!!! More
Awesome Sauce This was probably the smoothest least time consuming vehicle purchase we have ever made. Chris Sitterding was very respectful of us and our time. Chri This was probably the smoothest least time consuming vehicle purchase we have ever made. Chris Sitterding was very respectful of us and our time. Chris also did a wonderful job explaining all the ends and outs of the truck we purchased. We will definitely return to this dealership and ask for Chris Sitterding More
Vehicle purchase experience Professional staff. Sales representative Brian Cruz was very helpful. The sales manager and owner came to me and said thank you for vehicle purchase. Professional staff. Sales representative Brian Cruz was very helpful. The sales manager and owner came to me and said thank you for vehicle purchase. Making the overall buying process a wonderful experience. More
It was great Jordan Miles and Brian Cruz and Steve in financ It was great Brian Cruz and Jordan Miles and Steve in Finance made everything suo east and fun I would recommend the Dealership and these people to ev It was great Brian Cruz and Jordan Miles and Steve in Finance made everything suo east and fun I would recommend the Dealership and these people to everyone keep up the good work and thanks again More
Great experience- twice! Just purchased our second new vehicle here and had a great experience. Jordan Miles sold us both new vehicles and he was a pleasure to work with both Just purchased our second new vehicle here and had a great experience. Jordan Miles sold us both new vehicles and he was a pleasure to work with both times. He is super friendly and extremely knowledgeable. We specifically went back to Integrity for this recent purchase because of Jordan and the overall, hassle-free experience from our first visit. More