Integrity Chevrolet

Dangerous workmanship Towed in for on road breakdown. During a $8000.00 repair mechanic punctured the radiator. Failed to properly connect hoses to waterpump claimed water Towed in for on road breakdown. During a $8000.00 repair mechanic punctured the radiator. Failed to properly connect hoses to waterpump claimed waterpump was leaking,replaced at additional $900.00 Failed to connect diesel return line resulting in roadside breakdown and then failed to properly purge coolant system resulting in another roadside failure. Called serviice but they never returned my call. More

Oops!!! In early September I took my GMC to Integrity Chevrolet due to my warning system indicating I had a low back passenger side tire. The warning light h In early September I took my GMC to Integrity Chevrolet due to my warning system indicating I had a low back passenger side tire. The warning light had come on three times within a week and after adding air, when deflate again. The service department discovered a nail in the tire and I had to purchase a new one. While driving the vehicle home, I felt a slight shimming as if the front end was out of balance but thought it was perhaps just the new tire needing to be 'worn' some. After a couple weeks, the car was still shimming and I returned to Integrity Chevrolet. The tire had not been balanced when it was put on the vehicle. Really???? A couple of days later, I noticed the tire stem valve cap was missing and the GMC medallion that goes into the center of the wheel was missing as well. Had to take the vehicle back to Integrity Chevrolet. Reed Morgan took care of this for me and was extremely apologetic regarding the missing items and me having to return for the balance of a new tire. I'm surprised the tire wasn't balanced when it was mounted and not sure how they left the tire stem cap and GMC medallion off. In the future, before leaving the dealership I will do a much more thorough review of the repaired area before driving off. From my home to the dealership is over a 50 mile roundtrip. I'm still a HUGE fan of Integrity's service department, but will be more watchful going forward. More

Awesome people, such a positive experience Chris Sitterding was our salesman, and he is such good guy, he was on our side and got us the best deal, they would do anything to help us with our pu Chris Sitterding was our salesman, and he is such good guy, he was on our side and got us the best deal, they would do anything to help us with our purchase, it came down to 1 k and the sales mgr made it happen, just bought a used truck under rough trade in value, thanks guys More

GMC and Integrity have failed to resolve issue GMC and Integrity have lost my business. A 70,000 dollar brand new vehicle that shimmy's at speeds above 70 mph is unacceptable. The blame is on tir GMC and Integrity have lost my business. A 70,000 dollar brand new vehicle that shimmy's at speeds above 70 mph is unacceptable. The blame is on tires that are spec compliant and known to cause shimmy at road force values that are high yet within "spec". My spec is my butt and my satisfaction. Had this issue been identified prior to them getting into my pockets, it would have been resolved to my satisfaction. Go figure. Once the money crosses the table, the definition of customer satisfaction changes. More

Reed Morgan I've been a customer of Saturn of Chattanooga and Integrity for over 22 years and the primary reason is Reed Morgan. He has been the constant over th I've been a customer of Saturn of Chattanooga and Integrity for over 22 years and the primary reason is Reed Morgan. He has been the constant over these years and I know my vehicle will be taken care of thoroughly when he is overseeing the work. I've dealt with others over the years but never got the same type of service Reed provides. My entire family relies on Reed to ensure our vehicles are serviced properly. More

Love this dealership I love going into this dealership's service department. They are right there waiting to greet you and make you feel welcome. And they succeed. Your ca I love going into this dealership's service department. They are right there waiting to greet you and make you feel welcome. And they succeed. Your car is always ready when they tell you it will be and you always receive a phone call confirming the completion of the work. Then, when I arrive and complete my payment transaction, my car is brought around for me, the lot guy takes out the plastic they placed on your seats and the mat they placed on your floor, and holds the door open for me. And then, he thanks me for my business. You just can't get much better than that. More

Dealer review Ken Bryant was very professional. He was great to work with. The last car was we bought was a new car we bought from Intergrity. We were well satis Ken Bryant was very professional. He was great to work with. The last car was we bought was a new car we bought from Intergrity. We were well satisfied with everyone we worked with. Thanks Ken,Wayne and Pat. More

NEW SUBURBAN Put me in a new suburban and got my trade and out the door price to where I wanted to be. Go see vimal Roy *(salesman) or Wayne Tubbs (sales manager ) Put me in a new suburban and got my trade and out the door price to where I wanted to be. Go see vimal Roy *(salesman) or Wayne Tubbs (sales manager ) they will treat you like family. And work with you to get the car you want. More

Spontaneous purchase While having my truck serviced I walked the lot and found a car I liked. After googling reviews, I decided to test drive. After no price haggling and While having my truck serviced I walked the lot and found a car I liked. After googling reviews, I decided to test drive. After no price haggling and a trade in (not my truck!) I drove off with my new car. a great experience! More

Best buying car experience ever. I have bought several cars in my years and this was by far the best experience yet. The salesman was very trustworthy, attentive to our needs, didn't I have bought several cars in my years and this was by far the best experience yet. The salesman was very trustworthy, attentive to our needs, didn't make us feel rushed, and very professional and polite. He went above and beyond to find us the truck we were looking for. The price was as negotiated and there were no surprises. I will go back to Integrity Chevrolet to buy my next vehicle. I would rate them a ten if it went that far. More