Jacky Jones Ford of Sweetwater - Service Center

Easy and convenient! Easy to work with and very friendly. Never felt pushed and we were given plenty of time to just look without feeling any pressure to buy. Overall gr Easy to work with and very friendly. Never felt pushed and we were given plenty of time to just look without feeling any pressure to buy. Overall great customer service in all aspects!! More

Excellent Service was great. Friendly staff, fair pricing, and quality repair. Danny was great to work with. Understood my service needs and advised me of futur Service was great. Friendly staff, fair pricing, and quality repair. Danny was great to work with. Understood my service needs and advised me of future service. More

Warranty work and 10000 mi service Bart Littleton is most helpful. I am very disappointed however that my F150 developed a huge water leak in the cab with less than 10000mi. It requir Bart Littleton is most helpful. I am very disappointed however that my F150 developed a huge water leak in the cab with less than 10000mi. It required removal of the bed to make repairs to seams in the rear of the cab. More

Friendly people and great service! I scheduled my appointment for an oil change and basic service and arrived just a few minutes early and just as soon as I was checked in they got my k I scheduled my appointment for an oil change and basic service and arrived just a few minutes early and just as soon as I was checked in they got my keys and immediately took it back to be serviced. Nice area with a large TV, comfortable chairs and hot coffe while I waited. This is our go to Ford dealership! More

Best service appointment ever! I have owned 3 Toyota Avalon’s in a row, since 2005, but became increasingly upset over the service departments of both dealerships in the Maryville-K I have owned 3 Toyota Avalon’s in a row, since 2005, but became increasingly upset over the service departments of both dealerships in the Maryville-Knoxville area, so much so I did not buy one last year when i was ready to trade. I visited several car dealerships and really liked the people at Jacky Jones. So I bought a new Ford Taurus, the experience was very easy and the two times I have have gone to the service department they were very accommodating, knowledgeable and timely. The wait time was minimal and the area very nice. I’m very happy with the service department, in my opinion the greatest asset to a dealership is the quality and efficiency of their service department. More

They were busy in the service department Work was done to our satisfaction. They seemed really busy and it took them several days to get to our car. Loaner car was provided. Work was done to our satisfaction. They seemed really busy and it took them several days to get to our car. Loaner car was provided. More

One of the most courteous and helpful dealer. The service department went out of their way to make sure we were satisfied. They did follow up and kept us informed of our appointment. The loaner The service department went out of their way to make sure we were satisfied. They did follow up and kept us informed of our appointment. The loaner car was delivered at the stated time with a call telling us when it left the dealership. I have found this to be one of the best dealers that I have ever dealt with. More

Exceptional service This dealership, specifically Scott Sledge, went out of the way to take care of me and make sure I was happy with their service. I will recommend them This dealership, specifically Scott Sledge, went out of the way to take care of me and make sure I was happy with their service. I will recommend them to everyone I know that is looking for a vehicle. More

Excellent service! First-class service. No hassles. Polite, helpful, knowledgeable people. Clean showroom. Nice, comfortable waiting area with beverages. Fast (1 hour) First-class service. No hassles. Polite, helpful, knowledgeable people. Clean showroom. Nice, comfortable waiting area with beverages. Fast (1 hour) service (oil change/ tire rotation) More

Jacky Jones Exceeds our expectations every time. Chase is an awesome salesman. His customer relation skills are great. He wants to find the perfect fit and strives to make me feel like I am his best Chase is an awesome salesman. His customer relation skills are great. He wants to find the perfect fit and strives to make me feel like I am his best customer. More