Jim Ellis Hyundai
Atlanta, GA
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Words cannot adequately express how great my experience was at Jim Ellis Hyundai. From the moment I walked in the door of the dealership to the moment I drove away with my new car the process was seamless. was at Jim Ellis Hyundai. From the moment I walked in the door of the dealership to the moment I drove away with my new car the process was seamless. Their level of customer service, kindness, integrity, and transparency was a breath of fresh air after being to several other dealers in the area. Jaldrin Rodriguez and Sam Patel spent time ensuring that I was aware of my options and had all the knowledge I needed to make the best decisions possible and were very transparent through the whole process. They were both friendly and didn't rush or pressure me to buy. Surprisingly at a time where most other dealers are doing huge markups due to the car shortage, there were none at Jim Ellis Hyundai. Excellent pricing, excellent customer service experience. More
It was a pleasure working with Saban. He was very straightforward and understood how to approach us as customer. He was very friendly and trustworthy. Highly recommend! straightforward and understood how to approach us as customer. He was very friendly and trustworthy. Highly recommend! More
We have purchased/leased many vehicles from Jim Ellis dealerships over the years, but this is our 4th purchase from Jim Ellis Hyundai! While they have always treated us with respect, professionalism, an dealerships over the years, but this is our 4th purchase from Jim Ellis Hyundai! While they have always treated us with respect, professionalism, and integrity, Saban Dawood went out of his way to make sure we got the vehicle we wanted and when we wanted it!! He was responsive and communicative throughout the entire process, and he even held the vehicle for us while we were out of town. He and Mark Smolyar made the entire process efficient, smooth, and easy!! In these times in particular, purchasing an automobile is challenging to say the least! We are grateful to Jim Ellis Hyundai, Saban, and Mark for making it happen and for taking such excellent care of us! As always, we will be back! And we strongly recommend anyone in the market to make sure to stop by Jim Ellis Hyundai before making such an important decision. More
Feroze did an amazing job during the whole sales process . He very closely understood our needs and acted on them as is . He explained the whole process very carefully and to each detail. Also , he helped . He very closely understood our needs and acted on them as is . He explained the whole process very carefully and to each detail. Also , he helped us with the best deal which suited us. The team stayed till late night on Friday for our car delivery . Thank you Feroze Iqbal for the great service and taking our utmost care . More
This was the best buying experience amid the car shortage. Chuck Alderman and the team were very honest and there were no additional mark ups. Highly recommend! I visited 4 other Hyundai dealers shortage. Chuck Alderman and the team were very honest and there were no additional mark ups. Highly recommend! I visited 4 other Hyundai dealers around the area and by far, Jim Ellis Hyundai was the best and most affordable to deal with. More
Everything we experienced was great. Don’t know why there was a delay when we had a scheduled appointment to pickup the car but sometimes you have to forgive and move on. there was a delay when we had a scheduled appointment to pickup the car but sometimes you have to forgive and move on. More
I went in to this dealership " EXPECTING THE BEST" as your slogan says only to " RECEIVE THE WORST!! The receptionist called Hamilton to the front desk meet me and he is by far the most unprofessional your slogan says only to " RECEIVE THE WORST!! The receptionist called Hamilton to the front desk meet me and he is by far the most unprofessional and least impressive of all the sales people I have encountered thus far. First of all even though he had a name tag he never properly introduced himself let alone asked how I was doing or what my name is. I told him what I was looking for so he asked for my driver's license and upon returning it couldn't even have the common courtesy to say " Thank You". To add insult to injury the car I wanted to test drive had just been sold so I saw a pre-owned White Honda Accord that looked really nice and appealing. The one thing he did RIGHT was to show me the CarFax and right before I was going to take a test drive I look at the Car Fax only to find out that the car HAD BEEN WRECKED IN 3 MAJOR AREAS AND THE DAMAGE WAS MODERATE ( YELLOW)!! I was SHOCKED AND APPALLED THAT YOU SELL A VEHICLE WITH NOT MINOR BUT MODERATE DAMAGE TO THE FRONT, SIDE AND ROOF OF ALL THINGS!! THANK GOD FOR CARFAX BECAUSE LOOKING AT IT YOU WOULD NEVER KNOW IT HAD BEEN WRECKED!! Hamilton did promise to call me as soon as the next batch of my desired vehicle come in but IM NOT HOLDING MY BREATH!! If and that's a BIG IF AT THIS POINT he does in fact contact me I would prefer to work with someone who has MANNERS, COURTESY, RESPECT AND PROFESSIONALISM!!! More
This buying experience was great. The sales people go out of their way to please you. They are knowledgeable of the cars and don’t pressure you at all. Recently bought our 2nd and 3rd Genesis. Highly recomme of their way to please you. They are knowledgeable of the cars and don’t pressure you at all. Recently bought our 2nd and 3rd Genesis. Highly recommend them. More
Feroze Iqbal assisted me with several test drives and finance options for various new models. He was patient, friendly, and extremely helpful. Feroze made several helpful suggestions including how to ge finance options for various new models. He was patient, friendly, and extremely helpful. Feroze made several helpful suggestions including how to get the max on my trade-in. Overall I loved this dealership and thoroughly enjoyed working with Feroze. I plan to recommend him to friends and family. More
Saban was super helpful and patient with us as we are trying to navigate financing a vehicle for the first time. He was happy to appraise our trade in and give us the best price possible. Thank you so mu trying to navigate financing a vehicle for the first time. He was happy to appraise our trade in and give us the best price possible. Thank you so much for your time Saban! We will be back :) More