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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
201 Reviews

201 Reviews of Joseph Chevrolet - Service Center

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July 29, 2024

I do not know where to even start. The whole experience was frustrating. I dropped my car off 7/5 for an oil change and a service alert. I was told I can pick it up 3 days later. No on More

by KMULLINS645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
July 26, 2024

It’s fine. I was disappointed that they couldn’t detect my issue and fix the problem. More

by Auntkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

They have excellent Service Personal in every Department. They are simply to best company to deal with More

by EARTHBEAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Joseph Chevrolet responded

Thank you for this very kind feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2024

Great job. Nick was so helpful. I really appreciate all the help he gave me.. More

by karenkuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Joseph Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Worst experience I’ve ever had when it comes to a dealership or a service center. More

by Kodey.carlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
Jul 22, 2024 -

Joseph Chevrolet responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. When you have an opportunity, please reach out to us at (513) 741-6700. Thank you again for taking the time to leave us a review, and we hope to hear from you soon.

July 16, 2024

As always, the service that I received was impeccable. From the service writer to the cashier, everyone is courteous and professional. More

by LIMOTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Joseph Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Joseph Chevrolet

July 10, 2024

Excellent service. Friendly atmosphere quality workmanship very clean surroundings and our car was returned to us in excellent condition with all issues resolved. Th More

by WASMER777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Elam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this wonderful review! We look forward to seeing you again.

July 07, 2024

The most disappointing appointment ever, what the service employee said over an open mike was very hurtful. Been dealing with Joseph’s for over thirty years and have never had anything like this hap More

by cmsim1028
Recommend Dealer
Yes
Employees Worked With
Faith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Joseph Chevrolet responded

Hello, we appreciate your loyalty and are happy to have had you as a member of our Joseph family for over thirty years. We are so deeply sorry for the poor experience you had with one of our employees. I have spoken to our manager about the situation and he reported that he had a conversation with you and addressed the situation with this employee very promptly. If there is anything else you would like us to know or if you are not satisfied with the resolution that was offered, please do not hesitate to give us a call. We hope that in the future we will be able to earn back your trust and see you here at Joseph Chevrolet again.

July 05, 2024

Oil change was quick. Wait was easy. Check in was easy. Was quick fro start to finish. More

by keppel_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Joseph Chevrolet responded

We love to hear that everything was completed quickly and to your satisfaction! Have a wonderful day!

July 01, 2024

Joseph Chevrolet is an outstanding dealership. The Joseph family has an excellent reputation in the Greater Cincinnati marketplace. More

by jodishircliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Scott
Jul 03, 2024 -

Joseph Chevrolet responded

Thank you for this incredibly kind review! We are happy to have you as a member of our Joseph Chevrolet family and we look forward to seeing you again!

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