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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
201 Reviews

201 Reviews of Joseph Chevrolet - Service Center

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July 01, 2024

The guy I checked in with was awesome. He really nice & great customer service. But I’m questioning if my oil was changed & if my tires were rotated as there was no sticker in my windshiel More

by LanaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Joseph Chevrolet responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (513) 741-6700 so we can work towards a resolution. We look forward to hearing from you.

June 30, 2024

They had my oil changed and tires rotated very quickly. It was easy to get an afternoon appointment. More

by hinterlong_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Joseph Chevrolet responded

We are elated to hear everything was completed quickly and to your satisfaction! Thank you for choosing Joseph Chevrolet!

June 30, 2024

The service department was excellent I took care of me right away and the payment department was just as good More

by Kjthiergartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Joseph Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We hope to be of service to you again in the future. Best wishes, Joseph Chevrolet

June 30, 2024

Overall great experience. They cared for my car like I do. Can't say enough about Nick in service More

by DANIELS.JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Elam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in service was great to work with
Jul 03, 2024 -

Joseph Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

June 30, 2024

Came home with an Allen wrench in my tire after an oil change,went back up to Joseph’s and all I got was Deers in the headlights. They said there’s nothing they can do and I know it happened when I got th More

by GLENNDUGGINS8
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jul 10, 2024 -

Joseph Chevrolet responded

Hello, we are sorry to hear you had a poor experience on your last visit. This is certainly not the standard we hold ourselves to. Our managers will be reaching out as soon as possible after conducting an internal investigation. If there is anything you think we should know before then, please feel free to give us a call at 513-741-6700.

June 28, 2024

Rob in the service department was very pleasant to work with and also very efficient and the ladies in the billing department were very pleasant to work with and also very efficient More

by Kjthiergartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
Jul 03, 2024 -

Joseph Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Joseph Chevrolet!

June 26, 2024

most of the people were nice except for one of them. This person was not nice to deal with. More

by LIZ_SCHMIDT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Joseph Chevrolet responded

Hello, thank you for taking the time to leave us this feedback! We are happy to hear you mostly enjoyed your experience. If you would like to discuss the visit further, please give our managers a call at 513-741-6700 so we can learn how to improve on your next visit. Have a great day!

June 24, 2024

I did not get an oil change reminder sticker and my tire pressure’s are all low 33 and under. No car wash either. More

by DLK5593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Joseph Chevrolet responded

We are so sorry to hear about this oversight! We would be more than happy to send you a sticker and a free car wash coupon. If you would like us to take a look at the tires as well, please give us a call and we will gladly get you taken care of! Thank you for taking the time to leave us this feedback and we hope to hear from you soon.

Jun 26, 2024 -

DLK5593 responded

Yes I definitely want to bring it back to get the tire pressure fixed. I got a tire rotation for a reason!!

Jun 26, 2024 -

DLK5593 responded

Definitely need sticker and would appreciate the free car wash.

June 23, 2024

I appreciate that I can bring my car for a lube and oil change but can't bring it there for other repairs I might need. More

by HYNOT1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashid Dewees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for always trusting us with your vehicle maintenance! If you would like to discuss the other repairs that may need completed, please feel free to give us a call at 513-741-6740.

June 23, 2024

The staff was very friendly and helpful as always. They always ask if you want water or something to drink and offer snacks! Great touch! More

by VIRTUALONE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this wonderful feedback! We appreciate you always choosing Joseph Chevrolet and hope you have a fantastic day!

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