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Joseph Chevrolet - Service Center

Cincinnati, OH

4.2
201 Reviews

201 Reviews of Joseph Chevrolet - Service Center

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June 23, 2024

The service rep did not communicate timely. I expect some communication even if they were not able to get to my car. I was told they would look at it first thing in the morning yet I received More

by TOTIS1212SS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to leave us this valuable feedback. This is not the experience we want any of our customers to have nor is it on track with the standards we hold ourselves too. We will be looking into this situation immediately and a manager will be giving you a call as soon as possible.

June 22, 2024

Easy to make an appointment, easy in at 7:30 am, left vehicle, work done by 11 am More

by PABUL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Joseph Chevrolet responded

We are happy to hear everything was completed quickly and to your satisfaction! Thank you for choosing Joseph Chevrolet!

June 21, 2024

Had my truck in for Oil change and tire rotation. All went well, no issues More

by MILLERJJ660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Joseph Chevrolet responded

Thank you for choosing Joseph Chevrolet! We look forward to seeing you again.

June 21, 2024

Ok I wrote something for you to read, are you happy, can i go now? More

by rhstreithorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Joseph Chevrolet responded

We are more than happy! Thank you for taking the time to leave this review, we know it can be tedious. Your feedback is valuable to us and we appreciate you choosing Joseph Chevrolet!

June 16, 2024

Always a great experience visiting and getting service. Wait times are minimal and service has always been prompt. More

by MATT@MIDWESTPROTECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Joseph Chevrolet responded

Thank you for this wonderful feedback! We are always here when you need us again. Have a fantastic day!

June 16, 2024

Fast service however last two times I have had my car in for service I had another problem when it came out. More

by TAMMYLADY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Joseph Chevrolet responded

Hi Tammy, would you be willing to discuss the problems you've been experiencing after service? We would appreciate the opportunity to make this right and get to the bottom of your car troubles! You can speak to one of our managers by calling 513-741-6700.

June 15, 2024

Fast. Honest. Up front pricing. Professional. Trust worthy. Made the process very easy. Got it done while I waited. More

by jamesmarksberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Joseph Chevrolet responded

Thank you for taking the time to let us know about your excellent experience at Joseph Chevrolet! We hope to be of service again in the future!

June 15, 2024

I have had this car for 1yr and 2 months. This car has been back to the service department five (5) times because of the phone, radio and navigation. I was told on one visit that the entire More

by chandra10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Chevrolet Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Joseph Chevrolet responded

Hi Chandra, we are sorry to hear you are having difficulties with your vehicle. We would like to get this resolved for you, however we have not been able to find your username in our system. At your earliest convenience please send an email to alyssal@josephchevrolet.com or you can call and ask to speak to a manager at 513-741-6700. We hope to hear from you soon and get this matter taken care of as soon as possible! Thank you!

June 13, 2024

It was a good experience of an oil change. It was done on a period of one hour. More

by pheller2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Joseph Chevrolet responded

Thank you for sharing your experience! We love to hear that everything was completed quickly and to your satisfaction!

June 10, 2024

Service department could have been more communicative as I dropped my vehicle off at 7:30 am and did not receive any info/contact via text or phone call until 3:30 pm at which time I was told they couldn't More

by JJSLEWPT
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Joseph Chevrolet responded

Thank you for this feedback and also for your patience! We appreciate that you gave us a chance to find the issue and are happy to hear that it was resolved! We will certainly work on our communication and our timing so that you don't have to wait as long on your next visit. Have a fantastic day!

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