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Kia of Wesley Chapel

Wesley Chapel, FL

4.8
3,731 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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28555 State Rd 54

Wesley Chapel, FL

33543

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Showing 3,731 reviews

November 14, 2019

Exelente Great work exelent service everybody are super atent to offer a great service. Humerto and all employees are awsome. And the donuts delicious thaks fo More

by JNIEVESCARABALLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 17, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 14, 2019

Quick and Simple No one enjoys having to deal with a unexpected car problem however Jerry at Fuccillo KIA made my experience painless. From the time I arrived Jerry ma More

by MElB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry @ Fuccillo KIA Wesley Chapel
Nov 17, 2019 -

Kia of Wesley Chapel responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 14, 2019

They really care about the customer Great customer service from the moment I walked in to the signing on my new Kia Soul. Everyone who I spoke with was very friendly and explained all in More

by nvelazquez28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clara Casalins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica, Antonio, and the young lady who explained my contract will signing my papers. Also the gentleman who explained my different options with gap and tire coverage. , Adelso Ramirez
Nov 17, 2019 -

Kia of Wesley Chapel responded

Thank you for letting us know how happy you were with your buying experience! I will make sure to pass on your kind words to the rest of our staff, and we hope to earn the opportunity to work with you again in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 14, 2019

Salesman excellent Chris Whiteman was very informative and eager to help us. You could try to streamline the paperwork. We were there 5 hours, at least 3 hours on pape More

by PRCROUTHAMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Whiteman
Nov 14, 2019 -

Kia of Wesley Chapel responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 14, 2019

warranty work with tire bought from you I already sent a email yesterday about kia and service dept the only one that tried to help me was Candi But leo who sch apt for tue did not have tir More

by BBENOIT1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Candi
Nov 18, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

Just great old fashion customer service Other than the initial greet outside; experience once again was fantastic. My service rep went above and beyond to ensure a great experience. Who r More

by ANNAJENSEN46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Kia of Wesley Chapel responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Wesley Chapel, we value our customers and we look forward to seeing you on your next visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

Very easy They were very helpful and very understanding. Nathan in particular was awesome. He went above and beyond helping me. Would absolutely recommend to an More

by RON_GAFFNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Currier, Manny Agurcia
Nov 13, 2019 -

Kia of Wesley Chapel responded

Ron, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Nathan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

Customer Service Mr. Humberto Molina shows an extraordinary ability to understand what customers are experiencing and is able to meet all their needs fully. Rest assur More

by guapod26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Humberto Molina (Service)
Nov 14, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

Great Experience A great experience, worked with us to get to get payments into our budget, explained everything. Didn't feel pressured. Let us test drive multiple veh More

by STEVEG80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismael Tiburcio
Nov 14, 2019 -

Kia of Wesley Chapel responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

November 13, 2019

excellent service Had Flat tire was taken care of right away.also car washed .Was done in what I feel was record time very pleasant atmosphere.everyone very pleasant More

by janehanshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ
Nov 14, 2019 -

Kia of Wesley Chapel responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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