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Kia of Wesley Chapel

Wesley Chapel, FL

4.8
3,731 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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28555 State Rd 54

Wesley Chapel, FL

33543

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Showing 3,731 reviews

October 27, 2019

Great experinces He is a great sale man and I am very satisfied with my car and he took time to explain everything about the car and the price. More

by monicavilla586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Oct 27, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 27, 2019

Got me into a car I never thought I could. Great experience. Got a payment I can manage. First time buying from a dealer in 30 yrs. Been driving a 1999 car. Wow nice to have a good experience a More

by janladybug5265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa, Alfonso Gonzalez, Michael Caraballo
Oct 28, 2019 -

Kia of Wesley Chapel responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 27, 2019

Positive car buying experience. Jesus, Shawn, and Scott were great to work with. It was the least stressful car buying experience I have had. They all worked with us to meet our ne More

by BethMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ, Jesus Frias
Oct 28, 2019 -

Kia of Wesley Chapel responded

Beth, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jesus, Shawn, and Scott went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

Oil change price Told by Service Advisor that they had no current specials. Untrue, I forgot my $5.00 off coupon which expires 10/31. Would not give me the discount. More

by fsu1nasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't want to list
Nov 07, 2019 -

Kia of Wesley Chapel responded

Our team has acknowledged this review.

October 26, 2019

Wonderful they always treat you with respect Everybody was obliged to place between who be a donut some water in all a good stuff wonderful place due bill Waiting Room is wonderful More

by ABOV66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Frias, Chris Bailey, Jennie Bunnell
Oct 27, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

Best Car Buying Experience Ever From the moment we arrived at Fuccillo Kia and met our salesperson Jackie, we felt immediately at ease. She asked us some questions to see what we wer More

by ANDYB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie De Los Santos, Ken Ventura, Starlin Montero
Oct 27, 2019 -

Kia of Wesley Chapel responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

OUTSTANDING CUSTOMER SERVICE As on my previous visits, the service was outstanding. I had an appointment for 11:00 A.M., but arrived at 10:15 A.M. Humberto Molina took me immedi More

by APAUBURNDALEFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Oct 27, 2019 -

Kia of Wesley Chapel responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

Great Customer Service Timing Effective Great customer service, quick turnaround and great job. Will continue to visit. They were attentive, offered great suggestions and kept me appraised t More

by joez412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umberto, Edward Hernandez
Oct 27, 2019 -

Kia of Wesley Chapel responded

Hi and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership, and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 26, 2019

Bad service They don’t know what they are doing mechanic said the tire don’t have the sensor which is not true went to another dealership Kia problem resolved. More

by DCEK28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward Hernandez
Nov 07, 2019 -

Kia of Wesley Chapel responded

Thank you for your feedback. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you.

October 26, 2019

Accommodating car buying. Very nice experience. Robert our sales person was super great. As busy adults we had many challenges getting everything together but everyone was very More

by warconq1
Recommend Dealer
Yes
Employees Worked With
Robert Wiggins
Oct 27, 2019 -

Kia of Wesley Chapel responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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