Kia of Wesley Chapel

Awesome A great experience in buying a car from fuccillo kia willian was great really knowledgeable great experience. I really high recomend this dealer in sp A great experience in buying a car from fuccillo kia willian was great really knowledgeable great experience. I really high recomend this dealer in special work with willian and Tim amazing team work gave me an incredible deal More

new Telluride Purchase Scott Lam, Manny,and Emilio are great. They all were outgoing, extremely helpful with any questions we had which I must say we didn’t have many due to Scott Lam, Manny,and Emilio are great. They all were outgoing, extremely helpful with any questions we had which I must say we didn’t have many due to them being so thorough. They made the buying process smooth. Having people like this on your team ensures we will be return customers and have already told people about the wonderful service. More

Vehicle purchase Everything was great, another wonderful visit. Plenty of snacks, shuttle service and free wifi. The SUV got a full detail, very happy customer here. T Everything was great, another wonderful visit. Plenty of snacks, shuttle service and free wifi. The SUV got a full detail, very happy customer here. Thanks More

Great Experience for First Time Buyer! Israel was great from the start in letting us see everything we wanted and letting us know all the options available and comparing them. He was always Israel was great from the start in letting us see everything we wanted and letting us know all the options available and comparing them. He was always friendly and always had a smile on his face and was very attentive to what we were looking for and the price. It was a long process but made very simple and painless with the help of everyone we came across. Also big shoutout to Tim Ousley for helping getting the deal done. Overall great experience and looking forward to the experiences with my new Kia Soul! More

Great No pressure. William was very knowledgeable. Did not rush us. Took a lot of time with us explaining the features of the new Soul car. No pressure. William was very knowledgeable. Did not rush us. Took a lot of time with us explaining the features of the new Soul car. More

Customer Service Experience This was my first experience buying a new vehicle and my time at Fucillo Kia was incredible to me. There was never any pressure to purchase a vehicle This was my first experience buying a new vehicle and my time at Fucillo Kia was incredible to me. There was never any pressure to purchase a vehicle and they all made me feel very comfortable during the process. Everything was explained fully and they alway had my concerns answered in a friendly and straightforward response. They made me feel like part of of their family and I couldn’t have been happier with George. Thanks again for everything. More

Pleasant Nelson was Awesome! he wasnt pushy quick to answer questions and the facility was very organized I would highly recommend this place and Nelson you a Nelson was Awesome! he wasnt pushy quick to answer questions and the facility was very organized I would highly recommend this place and Nelson you any one More

Excellence I had an oil change and rotation of tires done on a busy Saturday morning. My car was taken right in and the work was completed in 35 minutes. Excelle I had an oil change and rotation of tires done on a busy Saturday morning. My car was taken right in and the work was completed in 35 minutes. Excellent service! More

amazing Everyone from the second we got there till we left was super nice and extremely helpful. Thank you Antonio and Willian for the great experience! Everyone from the second we got there till we left was super nice and extremely helpful. Thank you Antonio and Willian for the great experience! More

Friendly Staff, Bad Service I want to say, first and foremost, the staff has always been friendly at this location. The service itself is despicable. The estimated wait time is n I want to say, first and foremost, the staff has always been friendly at this location. The service itself is despicable. The estimated wait time is never accurate and I'm stuck waiting between 4 and 7 hours. I have had full diagnostics run to see what is going on, staff supposedly fixes the issue, but when I take my car home something else goes wrong and I'm expected to pay for another diagnostic. I expect an experienced mechanic, doing a diagnostic on my car, to be able to diagnose the issues. I could go into much more detail and I plan to with a manager. Additionally, I find it very interesting that when I have the 24 point inspections, my tire tread and brake pads magically improve between service visits. This has happened multiple times and I maintain every service record. Most recently I brought my car in at 12:30 for an oil change and to have my drive belts replaced, as that is what I was told was wrong with my car and causing a strange noise. My car had to be brought back to the shop 2 additional times that day, because the issue was not resolved. I paid nearly $500, was there until 7pm, and was told it is actually my alternator that needs to be fixed. Again, the staff was nothing but polite, but I am so unhappy. I am waiting to be contacted about what Kia is going to do about my alternator, especially since I just spent all of that money for no reason. More