Kia of Wesley Chapel

Very helpful sales and service teams Great place to get your vehicle serviced. They are very honest, knowledgeable, and courteous. Would not go anywhere else to purchase or service my veh Great place to get your vehicle serviced. They are very honest, knowledgeable, and courteous. Would not go anywhere else to purchase or service my vehicles. All employees are attentive and caring regarding the Customer’s needs. More

Got me out of a hole! I want to thank George and John from finance for not only getting me in to a beautiful Kia Sorento, but also for getting me out from under a car with I want to thank George and John from finance for not only getting me in to a beautiful Kia Sorento, but also for getting me out from under a car with no upgrades or even cruise control! They weren’t just trying to make a sale, they were more invested in helping me out of a bad situation! Very thankful and pleased with my experience!!! More

Professional Sales people and financial Dept was great quick and efficient. Got a great price on the car we were out in 2 hrs. Didn’t have to wait long at all. Tha Sales people and financial Dept was great quick and efficient. Got a great price on the car we were out in 2 hrs. Didn’t have to wait long at all. Thanks Kia More

First impressions This was the first time I serviced my vehicle here and I was very impressed by the staff and their attention to detail. I was frequently made aware of This was the first time I serviced my vehicle here and I was very impressed by the staff and their attention to detail. I was frequently made aware of the progress while waiting for my vehicle. More

Terrible from start to finish. I wish someone would Call me To whom it may concern, My wife and I will be married twenty five years this coming June. After some careful thought, I decided that a new car woul To whom it may concern, My wife and I will be married twenty five years this coming June. After some careful thought, I decided that a new car would be a great gift for her to celebrate this great achievement. We decided that a Stinger is what she wanted and Fuccillo was the place we went. This was largely due to the clever marketing that Fuccillo uses as the “huge” dealer in the area. I was assuming that the volume of sales they did would facilitate a smooth transaction. I was wrong. To begin with the online rep, Maria, that we spoke with told me that they had 4-5 Stingers on the lot that may fit our needs. We decided to head over one Sunday afternoon to take a look. We were greeted by Chris Bailey, our salesman and I explained that Maria had helped me over the internet. Surprisingly when we wanted to look at a Stinger, there were none to be found on the lot. Problem #1 was no car to look at or drive. John Mastro said he could get any Stinger we wanted and we went that route. My wife wanted a ceramic silver with red interior. John found one in Cape Coral and said he could get it here by the next day. I asked if we could drive it when it arrived and he kindly told me that he would need to know we were going to buy before he would commit to brining it to Wesley Chapel. John was very helpful and we agreed on a price and began to sign the paperwork to close the deal. Unfortunately, the time between us saying yes and signing papers was several hours, approximately four. The whole time Chris Bailey would follow us around like a lost puppy almost being intrusive. Also, while signing the paperwork we were informed that the voucher for the free tv and sound bar was only valid on two specific days in June. Both days we would be away for our anniversary. No one was wiling to work with us to resolve this issue and we were told tough luck. Finally, we sign the paperwork and I was told we could take delivery of the car the next day. I texted Chris Bailey the next day beginning in the am so I could appropriately plan the delivery of the Stinger. Finally after several attempts they said 7pm it would be ready. I arrive at 7pm and not only was the car not on the lot, Chris apparently was driving it around, but I was informed that the vehicle I actually signed for the previous evening was not the car that was delivered. Somehow, the car I signed for had 2,500 miles but no one figured that out until they went to pick it up. Luckily they found another car of the same color but with a few less features. Non the less, I had to sign all new paperwork for the new vehicle with the new vin #. Alexa was the young lady that I signed the paperwork with and she was extremely rude and very condescending about it. I had spent two whole days trying to get the car of my wife’s dreams and she could have cared less. Overall the experience was terrible and I would never recommend anyone to buy from Fuccillo Kia of Wesley Chapel. We have yet to hear from anyone in their leadership to ask us how they could make it right nor have we figured out the TV and sound bar give a way. I will never use or recommend this dealer again. The car is wonderful but the experience was unacceptable. Thad More

Buying made easy My experience was amazing, from the time I walked in until I walked out with my Solar Yellow 2020 Soul. All of the staff members were extremely kind. My experience was amazing, from the time I walked in until I walked out with my Solar Yellow 2020 Soul. All of the staff members were extremely kind. They all took their time to explain things to me so I could understood what I was getting and how much I was paying for. Great Staff More

Great sales person I love my new car Sales people and financial Dept was great Got a great price on my 2019 kia sorento This is my 3rd kia sorento and I will be back fo I love my new car Sales people and financial Dept was great Got a great price on my 2019 kia sorento This is my 3rd kia sorento and I will be back for another one when the time comes for a new one More

Best Car Dealership - Best Professional Salespersonnel This is my second vehicle with Fuccillo Kia and is the only dealership I will ever use. Nelson Buo is the best salesperson! He listened to the type This is my second vehicle with Fuccillo Kia and is the only dealership I will ever use. Nelson Buo is the best salesperson! He listened to the type of vehicle I wanted. Then brought a Kia Sportege S (2020) to the front of the building and I immediately fell in love with the SUV. Excellent price too! More

Awesome Jesus was great and worked with us. Scott helped us get the payment we could afford. The whole staff was nice and friendly. Great service Jesus was great and worked with us. Scott helped us get the payment we could afford. The whole staff was nice and friendly. Great service More

Why can’t I buy a car in under an hour? Great experience with the Fuccillio team yesterday. I bought a Stinger, test drove and negotiated within an hour. Easy to work with, just had the typi Great experience with the Fuccillio team yesterday. I bought a Stinger, test drove and negotiated within an hour. Easy to work with, just had the typical 2 hour wait for finance. One day our society will figure this out. More