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Kia of Wesley Chapel

Wesley Chapel, FL

4.8
3,731 Reviews
Kia of Wesley Chapel offers a wide variety of services to our visitors. Everything starts with our new and used inventories, but Kia of Wesley Chapel offers much more than that. Once you find the car you like in our inventory, our finance department will help you get behind the wheel at the best rate possible. After you take home your new Kia, return to Kia of Wesley Chapel for all of your service needs. Our service center is staffed by a team of highly-trained technicians that specialize in the Kia lineup. We will service and repair your vehicle using only the best OEM parts and components and help make sure it will continue to take excellent care of you on every journey.
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28555 State Rd 54

Wesley Chapel, FL

33543

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Showing 3,731 reviews

February 01, 2019

It wasn't a waste of time I love the car. I traded another Soul in which I was upside down in. They still figured out a way to get the payments down below the previous ones. More

by SoulJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Najuch, Manny Agurcia, Sam D'Acquisto
Feb 04, 2019 -

Kia of Wesley Chapel responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 01, 2019

Got what I wanted at a great price. Went to the dealer to trade my classic 2009 Optima for a new Sportage/Sorento. Richard was helpful and we decided on the Sportage as we did not need More

by MHDREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Matos, salesman, John Mastropasqua
Feb 04, 2019 -

Kia of Wesley Chapel responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 01, 2019

Great dealership! Everyone was friendly thanks especially to my salesmen Nelson for doing a great job, he kept us updated during the financial process and always makin More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2019 -

Kia of Wesley Chapel responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 01, 2019

Thankful to Louis did a great job He was very attentive to our needs gave me what I wanted not what he wanted. Understood my feelings More

by CRABBY271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ousley
Feb 04, 2019 -

Kia of Wesley Chapel responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 31, 2019

Awesome!!!! Great service and no pressure. They are very understanding to situations. Great staff !!! You will leave very happy . We did. Luis ,thank you for b More

by Jramos70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Kia of Wesley Chapel responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 30, 2019

All I need Meet all our needs. We left with what we wanted and just because Pat made it happen. No pressure, I love how he let us talk before making any decision More

by lmendez1525
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Gomez
Jan 30, 2019 -

Kia of Wesley Chapel responded

Thank you for this marvelous review and congratulations on your new car! We are so thrilled to hear that Pat met all your needs and helped you find what you wanted. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 30, 2019

Outstanding The service i received from Brad and Humberto was exemplary. They fit my service into an outrageously hectic schedule, and even finished early. I'm g More

by nicolettebrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Russ
Jan 30, 2019 -

Kia of Wesley Chapel responded

Thank you for this outstanding review! We are elated to hear that the service you received from Brad and Humberto was exemplary. We look forward to seeing you for your next service appointment! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 30, 2019

my experise was great and everyone was so niv-ce very good on the salespersons part. I will buy another KIA if I need to buy one. Will tell everyone I know where I bought my car. More

by BPAR105472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ousley
Jan 31, 2019 -

Kia of Wesley Chapel responded

We appreciate you for letting others know about your experience at Fuccillo Kia of Wesley Chapel. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 29, 2019

horrible front desk lady was extremely rude. had to speak with her more than once over the phone and she seemed to get more annoyed everytime. If her job is cu More

by CAITLYN.2000M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Naomi Friedrich
Jan 31, 2019 -

Kia of Wesley Chapel responded

Thank you for your feedback. Here at Fuccillo Kia of Wesley Chapel, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

January 29, 2019

Customer Neglect Last year, I walked into Fuccillo Kia of Wesley Chapel with a huge smile on my face because I was ready to purchase a brand new car. Instead I felt ne More

by SMONCION92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Jimenez
Jan 31, 2019 -

Kia of Wesley Chapel responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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