Kia of Wesley Chapel

Perplexed. I visited Kia Wesley Chapel to purchase a car. That was all that came out of my mouth and papers were down in front of me. I purchased a car from Kia I visited Kia Wesley Chapel to purchase a car. That was all that came out of my mouth and papers were down in front of me. I purchased a car from Kia Cape Coral and had a great experience. I wanted a pre-owned but was told that “I can’t qualify” for a preowned. Only new. Well I know that’s crap but I let it go. When reviewing the paperwork I notice a contract “vehicle service contract” from Star Auto. I said I did not want this. It’s $1995. The finance person said “I told you about this on the phone” ummmm... you talked so fast I missed this. It should not matter - I said I Don’t want this!! I’ve had the car for one week and I just had time to sit down and review the piles of paperwork. And there it is - the service contract. I am in sales and if my client doesn’t want something - I take it off. I assumed he did as well. Wrong! I have sent an email for immediate removal. Currently they have a down payment check from me for $1500.00 to be deposited at a later date. I have given them the option to remove the vehicle contract or keep it and not deposit the check. We will see how ethical they are. I’ll post another review when I get a resolve. More

No Need To Go Any Further - Fucillo Kia Last Stop I can’t thank Tim Ousley, Finance Manager and Johnathan Vidal My Salesman enough. Tim streamlined my loan to fit the vehicle I wanted with the budg I can’t thank Tim Ousley, Finance Manager and Johnathan Vidal My Salesman enough. Tim streamlined my loan to fit the vehicle I wanted with the budget I had to work with. Johnathan, in sales started the ball rolling by listening to what I wanted and made sure I was satisfied with my purchase. Both have followed up with me after my purchase and you can bet Fuccillo’s will be where I service my two Kias, yes I purchased two Kias from Fuccillo’s👍🇺🇸 More

Amazing!!! I went to change my car yesterday, the seller that sold me the car was Patricio Gomez. A spectacular person. Super good seller, always advises you t I went to change my car yesterday, the seller that sold me the car was Patricio Gomez. A spectacular person. Super good seller, always advises you the best for you, an excellent seller without a doubt. More

HUGE mistake Where do I begin... HUGE mistake! We should've gotten up and walked out but we were foolish and now we are stuck with a literal 'smelly/stinky' Kia So Where do I begin... HUGE mistake! We should've gotten up and walked out but we were foolish and now we are stuck with a literal 'smelly/stinky' Kia Soul! It has had a foul odor since after the first few days of having it! They have had it in twice and now we are waiting on a call from the service department because they do not have any loaner vehicles because of a HUGE Optima recall funny thing is I was told that same story back in September of 17! We had an appointment for this past Saturday but they couldn't really do anything that day because those type of issues are handled M-F... hmmmm I had an appointment which I scheduled with someone there and made clear why I needed an appointment! They did look at one other issue which was the rough idle and determined that the alternator pulley is defective BUT according to service is 'safe' to drive! They claimed they ordered the part and it would be in yesterday and to my surprise I still haven't heard from them yet! I am so disgusted with the lies and nonsense that this place advertises!!! They don't care about customer care! I have emailed them and of course gotten no reply! I could go on and on! Going here was a HUGE mistake! They screwed us in a HUGE way! Buyer BEWARE!!! More

Amazing My GF and I purchased a new Optima from the Westly Chapel location. TIM OUSLEY and my sales persons name LUIS CASTELLANOS were extremely Helpful!!! T My GF and I purchased a new Optima from the Westly Chapel location. TIM OUSLEY and my sales persons name LUIS CASTELLANOS were extremely Helpful!!! They both went well beyond my GF and my expectations Thanks to you Both....you were a HUGE help 😉??👍 More

Amazing Experience Tim Ousley and Johnny Mullins worked their butts off for me today. They helped me get into a beautiful Kia Forte ! I wasn’t sure if I would be able to Tim Ousley and Johnny Mullins worked their butts off for me today. They helped me get into a beautiful Kia Forte ! I wasn’t sure if I would be able to get financing and these guys really went to bat for me and helped me get approved at the best price possible. I will be sending people tour way! Thanks for the Cruise !!!! More

Fantastic customer service My wife and I stopped by Fuccillo KIA on Friday night Dec 21 just to look at the Cadenzas that they have been advertising. We were met by a gentleman My wife and I stopped by Fuccillo KIA on Friday night Dec 21 just to look at the Cadenzas that they have been advertising. We were met by a gentleman by the name of Israel Santiago who was very courteous and friendly. After telling him we were interested in looking at the Cadenzas he proceeded to show us the various models and we test drove one of them and after the test drive my wife and I were amazed at how the car drove,so we went into the dealership to see what kind of a deal we could get. Mr Santiago is the best sales consultant we have ever met and worked with, he isn't pushy and is very knowledgeable about the cars,we would recommend Mr Santiago to anyone who is interested in any of the cars on the lot. He stayed late even when the dealership was closing and got us a fantastic deal on a Cadenza with the luxury package and pearl white color. We usually don't do ratings but we felt that we had to because of the great experience we had at Fuccillo KIA, again we highly recommend Israel Santiago and Fuccillo KIA to purchase a new car from. We're going to make our next purchase with them. Thanks again James and Teresa More

Good Service I leased my 2017 Cadenza from this dealership, they were very nice and helpful, Sean helped us out and made our experience a good one with his good se I leased my 2017 Cadenza from this dealership, they were very nice and helpful, Sean helped us out and made our experience a good one with his good service and grate personality. Thanks Sean More

Great customer service & follow up! I had a great experience at the WC dealership. They will beat anyones prices and will earn your business by a no pressure sales model. Tim O & Pat G w I had a great experience at the WC dealership. They will beat anyones prices and will earn your business by a no pressure sales model. Tim O & Pat G we're a pleasure to work with!! More

Great First Time Buying Experince Sean Wilson did an amazing job. My girlfriends first time getting a new car, and we couldn't be happier. Sean went above and beyond. Sean Wilson did an amazing job. My girlfriends first time getting a new car, and we couldn't be happier. Sean went above and beyond. More