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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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October 03, 2019

Everything was great except for the wait - 3hrs Even though i was not scheduled, they were able to get me in right away but after that it took 3hrs to get the oil changed, rotate tires, change the w More

by RDMR0813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo (?)
Oct 07, 2019 -

Kia of Wesley Chapel responded

Thank you for the feedback! We are happy to hear about your positive experience at Fuccillo Kia of Wesley Chapel, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 03, 2019

Intermittent Switch Replacement Excellent service. One suggestion, tell the customer that the free wash and cleaning of the vehicle could take a little time due to your facility bei More

by ORION49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Oct 03, 2019 -

Kia of Wesley Chapel responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Wesley Chapel, we value our customers and we look forward to seeing you down the road. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 02, 2019

Great service 👍 Used my tire and service warranty fast on time very informative about everything Thank you great job on the spot and no Problems tire warranty is th More

by TERRIEALLEN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember, Brad Russ
Oct 03, 2019 -

Kia of Wesley Chapel responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 02, 2019

fast friendly service every time I need something .Thank you Fast and friendly service every time I go there. Thank you for that and the prices for service are very competitive. Body shop is just as good More

by GCONNLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Browder
Oct 03, 2019 -

Kia of Wesley Chapel responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 02, 2019

Friendly, knowledgeable I like bringing my SUV here for oil changes and service needs. This past Sunday I was a bit thrown off by the music choice when there were several y More

by Doodlebug1303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 03, 2019 -

Kia of Wesley Chapel responded

We are glad to hear you enjoyed your recent visit to our service department. At Fuccillo Kia of Wesley Chapel we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

October 02, 2019

First time in for service Very helpful service man, great explanations and thorough. Wait time was long, but admittedly I don’t usually go to service appointments. Liked the op More

by REED_US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Oct 03, 2019 -

Kia of Wesley Chapel responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Wesley Chapel, we value our customers and we look forward to seeing you on your next visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 22, 2019

Fucillo Kia at Wesley Chapel has a professional team The sellers and the customer service assistants at Fucillo Kia of Wesley Chapel provide an excellent service. I would recommend this dealer to my frie More

by Gabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service assistants, Humberto and Francisco are very professional, Sean Wilson, John Chasko
Sep 23, 2019 -

Kia of Wesley Chapel responded

We appreciate the kind words, Gabby. We look forward to seeing you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 21, 2019

Fast courteous service I didn't have an appointment and I was helped immediately..the service department was so professional. I would recommend fucillo kia to all my friends More

by JUDYMARIN15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Sep 23, 2019 -

Kia of Wesley Chapel responded

Judy, we appreciate your kind words about our service team. Thank you for choosing Fuccillo Kia of Wesley Chapel for your vehicle needs. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 20, 2019

Quick and efficient The service was fast and the quality of work was worth my time. The service drive personnel were all professional . Thanks to Zimmerman for setting an More

by MACHEEBA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Zimmerman
Sep 25, 2019 -

Kia of Wesley Chapel responded

Thank you for this great review! We're very happy that Zimmerman was here to help you and treated you with the customer service we know you deserve. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 20, 2019

Took me in on short notice. The last 3 years of dealing with the Wesley Chapel Kia has been a great experience. Always friendly and fair prices. Reasonable waiting times and grea More

by CAR58M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Noble, Edward Hernandez, Adelso Ramirez
Sep 25, 2019 -

Kia of Wesley Chapel responded

Thank you for the amazing review! We can't tell you how much we appreciate your customer loyalty! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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