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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.2
720 Reviews

720 Reviews of Kia of Wesley Chapel - Service Center

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September 09, 2019

Awesome Team members at this dealership are always friendly, courteous and ready to assist. I’ve been with this dealership from their opening In Wesley Chapel More

by Hope52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Sep 25, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 08, 2019

Excellent service I went to Fucillo Kia for service and as always the customer service was excellent. I have the best opinion of the employees at this dealer shop. More

by Gabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco, Leandro, and another Spanish speaking guy, I don't remember the last names, but these employees recently provided me with an excellent customer service, Sean Wilson, John Chasko
Sep 09, 2019 -

Kia of Wesley Chapel responded

We appreciate the kind words, Gabby. We look forward to seeing you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 07, 2019

Satisfied customer I recently got into a accident with my vehicle I barely had for a year. I only deal with Fuccillo Kia when it comes to my vehicle. My car was taken th More

by GOLDYN97.CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Sep 09, 2019 -

Kia of Wesley Chapel responded

Thank you so much for your review! We really appreciate your business and are so happy that Jennifer could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 06, 2019

Fast and effective I was able to be seen before my scheduled appointment time which was nice. I was in and out. The staff was nice and helpful. More

by DELENEMARTINEZ22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Bunnell
Sep 09, 2019 -

Kia of Wesley Chapel responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 05, 2019

Excellent Service My experience with Fuscillo Service Department was excellent! They were courteous, informative and fast, Where I take my cars for service is very imp More

by dvallin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Sep 06, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 04, 2019

Excellent! Felt at home, reasonable wait, fair price, friendly environment. I absolutely will return and continue to use the dealership for all of my maintenance More

by LOOPER53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Russ
Sep 06, 2019 -

Kia of Wesley Chapel responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

September 04, 2019

Sent wife in by herself Took care of of my wife as if I was with her Dusty did a great job we told him about the vehicle starting and then shutting off and then we have to r More

by mhartnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty
Sep 06, 2019 -

Kia of Wesley Chapel responded

Hi Mhartnett! We're pleased to hear that Dusty took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 31, 2019

Superior Customer Service I arrived and entered the service department. Within seconds, I was speaking to a service writer. He took my information and was given an estimated t More

by KEV.LANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Sep 10, 2019 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 30, 2019

Great Service The staff was very helpful and great to deal with. The wait was not long at all. They updated my software and we were out the door with a free car w More

by SOOZEMIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molina
Sep 10, 2019 -

Kia of Wesley Chapel responded

Thanks for the kind words. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 30, 2019

Always great experience. Arrived, taken care of outside immediately. Inside had to wait a short time for next available technician. Work completed in a timely manner. Complete More

by probat1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know names of those assisting.
Sep 10, 2019 -

Kia of Wesley Chapel responded

Thank you for the great review! We truly appreciate your customer loyalty! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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