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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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August 16, 2019

Excellent Customer Service Excellent personalized services, Edward was super nice and he kept me informed throughout the complete service. I will use Kia fuccilo again and I wi More

by LISETTEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you for this great review! We're very happy that Edward was here to help you and treated you with the customer service we know you deserve. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 16, 2019

Everyone was so helpful for my first time experience here. The reason I am giving Fucillo Kia a great rating is because from the minute I drove up I did not have to wait for anyone to help me out. Jennifer ma More

by SACGAC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 14, 2019

Caring for you 💕 From customer service, to the body shop, Kia of Wesley chapel took care of my every need and left me satisfied with my overall experience. More

by TESSAWEST18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo. (That man deserves a raise!) ??
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 14, 2019

Service with a capital 'S'! From my original call to discuss my service requirements to the actual performance of the service, the entire process was handled in a professional an More

by rgklein2d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Aug 21, 2019 -

Kia of Wesley Chapel responded

Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Thank you! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 14, 2019

Attention given to my car's automotive needs! Kia of Wesly Chapel got my car in and out within a few hours. They cared about my automotive issue and thier 1 on 1 customer service was amazing! Than More

by JGibb1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have the name of the service employee at the moment of completing this servey who helped me.
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you for your outstanding review about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 14, 2019

Service department was perfect! Jennifer the service agent was perfect in assisting me with my service needs. The whole team was customer Obsessed. Would recommend Fuccillo Kia to an More

by JSMITH82185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 21, 2019 -

Kia of Wesley Chapel responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 11, 2019

Always a pleasure! No matter how long you have to wait the time goes by fast. The staff are knowledgeable, friendly and efficient. Always a pleasure! Thank you! More

by SUSANFAAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Hernandez, Brad Russ
Aug 12, 2019 -

Kia of Wesley Chapel responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 11, 2019

I just keep coming back I know my last visit was for service I don’t know any of the names that I’ve dealt with at that time the only name that I remember or sticks out in m More

by Lovemysoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
Aug 12, 2019 -

Kia of Wesley Chapel responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 09, 2019

Great service department . I was shocked how fast I got in and out. Thank you kia service. Dustin did a great job And that's all I have to say More

by DJTST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin did a great job
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

August 09, 2019

Always great! I bought my car there, I will never bring it anywhere else for service. The staff are knowledgeable and they care. All questions are answered. Can't a More

by ELIJAH.PERRY27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willian Blanco, Edward Hernandez, Manny Agurcia, Brad Russ, Chris Bailey
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you Elijah! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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