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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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July 09, 2019

Great service as always I always have the best experience when I come get service on my car!! Jenn in the service department was extremely helpful and kind. she was very know More

by JENIFER.DONATHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn (blonde hair and glasses)
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you Jenifer! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 09, 2019

Great same day service! I called Fucillo's service center on the morning of my visit and got an appointment the same day. They were prompt and polite. Great! More

by eve1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you for the amazing review! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 09, 2019

Great Service! Had a great experience at the dealership. Looking forward to continued good service offers. The staff was very efficient and handled my requirements w More

by JBGOTMAIL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Hernandez, Brad Russ
Jul 09, 2019 -

Kia of Wesley Chapel responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fuccillo Kia of Wesley Chapel! If there is anything else we can do for you, please feel free to visit us again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 09, 2019

" At the end of the day" Went for oil change, courtesy wash was nice. Form with check list wasn't accurately done. Tread depth on tiires weren't checked by technician.tech wro More

by NOAIR040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 04, 2019

Great service , as usual. Even though right before a holiday, was able to get in, out and appropriate service .Could not ask for more. Great!! More

by LEE.GROSSBARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Kia of Wesley Chapel responded

We appreciate the kind words, Lee. We look forward to seeing you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 02, 2019

Exceptional Service This was my first time at Kia Collision and I was very pleased from the time of the estimate to the dropping off of my car to the pick-up upon complet More

by taurusbomber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nesser, Jennifer Browder, Heather Tomlinson and Jack Mcculloch
Jul 09, 2019 -

Kia of Wesley Chapel responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! We appreciate your business! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 02, 2019

Great service from ED in the career service Ed was great! Really goes out of his way and Explains everything thoroughly. Makes you feel like someone is watching out for you and not trying to tak More

by MICHELLEMORANO1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Jul 09, 2019 -

Kia of Wesley Chapel responded

Thank you for this great review! Ed is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

July 01, 2019

Service My service appointment was great, the vehicle was washed i took the shuttle service they offer to go to walmart, everything was great. Perfect service More

by humbertomolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Najuch, Francisco Hernandez Frias, Edward Hernandez, Manny Agurcia, John Mastropasqua, Starlin Montero, Brad Russ
Jul 09, 2019 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 30, 2019

awesome place great place everyone is willing to help you out,they are all positive,polite and courteous and what makes your day is Scott lam he is just a great guy More

by SIMMAC002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Agurcia
Jul 09, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to write this review. We are pleased to hear that Scott and the rest of the team were able to provide an overall positive experience. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 29, 2019

Great service, honest, efficient. I arrived early. The kia employee greeted me. She listened to what I said. She told me to go to the waiting area, and that it would be a certain time. More

by HARATIK2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It possibly was not Christine., Christine Heymann
Jul 09, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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