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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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June 24, 2019

Service my Kia Optima very professional and they completed the work quickly. nice job on complementary wash They keep good records so that I can track what services were More

by RICKDONALDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Kia of Wesley Chapel responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 23, 2019

Service The service on the vehicle was inexpensive, very competitive, great group of people, the vehicle also got the complimentary car wash. i enjoyed the co More

by humbertomolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Bou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Gomez, Willian Blanco, Francisco Hernandez Frias, Edward Hernandez, Brad Russ, John Chasko
Jun 24, 2019 -

Kia of Wesley Chapel responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 22, 2019

service visit Humberto, the service rep was awesome! Prompt and courteous customer service. Job done with very little wait. Will continue to have my car serviced th More

by Nstherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Jun 24, 2019 -

Kia of Wesley Chapel responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Humberto. Take care and have a great day Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 21, 2019

Service There are multiple Kia dealers that are much closer to me than Fuccillo Kia of Wesley Chapel, however, the staff at Wesley Chapel are always so accomm More

by CINDERELLAISLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Kia of Wesley Chapel responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Fuccillo Kia of Wesley Chapel again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 20, 2019

Recall service Jenny was very helpful. I thought I had one recall but she said it was three. Work done as promised and on time. Great attitude! More

by TEENAK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny, Service Department
Jun 25, 2019 -

Kia of Wesley Chapel responded

Thank you for the great review. We are thrilled to hear that Jenny was very helpful. Please come visit us if you need anything else, be it service or sales. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 20, 2019

Oil change and maintenance was successful I am happy with the service I received on June nineteenth for an oil change and maintenance on my two thousand fifteen Kia sportage. Thanks you More

by phobart33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Francisco Hernandez Frias, Edward Hernandez, Brad Russ
Jun 25, 2019 -

Kia of Wesley Chapel responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 19, 2019

Great quick service Great fast friendly service. Jonathan made sure he kept me updated on the status of my vehicle service the entire time it was being serviced. More

by SLB5271972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Kia of Wesley Chapel responded

We appreciate you for letting others know about your experience with Jonathan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 16, 2019

Best ever!! Everything and everyone was wonderful Great service everyone was accommodating that is why I only will go here and continue to. Will only do my business there . Everyone is personable and More

by S.VERRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Jun 17, 2019 -

Kia of Wesley Chapel responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Fuccillo Kia of Wesley Chapel for your vehicle needs. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 16, 2019

Satisfied customer I went to Fuccillo for my first oil change for my car. The employees were friendly to me and my baby, showed us where everything was, checked on us, a More

by LLOYD_MIKAYLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Jun 17, 2019 -

Kia of Wesley Chapel responded

Lloyd, we appreciate your kind words about our service team. Thank you for choosing Fuccillo Kia of Wesley Chapel for your vehicle needs. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 15, 2019

Oil Change Had my first service on my new Telluride. Fast in and out. Love the coffee maker. Service advisories very friendly. Would recommend this dealer ship. More

by GILBERTNAFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Jun 17, 2019 -

Kia of Wesley Chapel responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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