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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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June 14, 2019

Recall THE SERVICE WAS GREAT AND HE FOLLOW UP AND CALLED US WE HAD MORE ISSUES WITH THE CAR AND HE CALLED AGAIN AND WE TOOK CARE OF UT A GREAT EXPERIENCE More

by PMEEROVITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Kia of Wesley Chapel responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 11, 2019

Satisfied Customer I was greeted with a smiling people who described the necessary service and answered my questions. Snacks and drinks is were available. Car was cleane More

by CCOMBS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember, sorry.
Jun 11, 2019 -

Kia of Wesley Chapel responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 10, 2019

Quick stop for maintenance My car's required maintenance alert kept popping up, so i stopped in to see what was needed and to make an appointment. I only needed a routine oil ch More

by GINGERNUCAMENDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Jun 10, 2019 -

Kia of Wesley Chapel responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 07, 2019

Excellent service I showed up without making an appointment and the service department got my vehicle taken care of in under an hour. Fuccillo Kia - Excellent service. More

by STEWPARROTHEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Kia of Wesley Chapel responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 07, 2019

GREAT SEVICE! Your service was exceptional. Dusty was attentive and very professional! I was there about an hour!!! While waiting, I enjoyed the coffee, cookies More

by dotmathis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty
Jun 10, 2019 -

Kia of Wesley Chapel responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 06, 2019

Great customer service. I will always ask for Humberto Molina from now on. I felt he was trying to get me in an out quickly for my convenience. He kept me informed about my c More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina
Jun 07, 2019 -

Kia of Wesley Chapel responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 04, 2019

Eddie is amazing! My service rep was not only polite, but he quietly listened while I described my issue. I felt like I could trust his advice and recommendation on my More

by Johanna Navarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
Jun 05, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 04, 2019

As usual - great experience Francisco from service department as always is helpful, knowledgeable, and a top notch professional. KUDOS! No matter who you deal with they are alway More

by BIG_ED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Jun 05, 2019 -

Kia of Wesley Chapel responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Fuccillo Kia of Wesley Chapel was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 02, 2019

Kind, caring and compassionate This was my first visit to this service shop and all the associates were very nice to stop and say hello. It was a busy Saturday and they were so kind More

by BERLEYGRRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2019 -

Kia of Wesley Chapel responded

Thank you for this amazing review. We really appreciate your business. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

June 01, 2019

I had to have body work done. At every level, Fuccillo Kia was professional, courteous and helpful. Dave in the body work dep't was not only friendly but gracious in the pricing! T More

by mcberry64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in Auto Body Shop
Jun 03, 2019 -

Kia of Wesley Chapel responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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