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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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May 09, 2019

Great experience thanks to Francisco Came in with multiple warning lights, Francisco got us in and insured that the service was quickly performed. Problem was a sensor in the rear hub ass More

by pmcfarl499
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
May 10, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to Francisco. Drive safely. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 09, 2019

Thank you Jonathan in Service Hi there. I did a review earlier but I will send again to be sure it went through. I took my car in for service for some expensive repairs. Jonathan i More

by MORNINGSIDEMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Kia of Wesley Chapel responded

Thanks for your outstanding review! I'm very happy to hear that Jonathan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 08, 2019

Fantastic service! From start to finish, the service center at Fuccillo Kia in Wesley Chapel was top notch. From fitting me in their schedule when I got a flat tire, to More

by lindsaymoore2099
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Hernandez Frias, Edward Hernandez, Brad Russ
May 09, 2019 -

Kia of Wesley Chapel responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 08, 2019

Great experience! Francisco did a really good job on my car once again. I come to Fuccillo Kia because I expect a high level of service and they always deliver. I got a More

by WM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
May 09, 2019 -

Kia of Wesley Chapel responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fuccillo Kia of Wesley Chapel! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 08, 2019

Very slow Had appointment at 9 am Monday morning and it took over 2 hours for first service!!!wash and go takes too long for everything here More

by JOHNNYDHARRIS33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did. Not get name kaos
Jun 06, 2019 -

Kia of Wesley Chapel responded

Our team has acknowledged this review.

May 08, 2019

Great experience This dealership did a very professional job of helping me in an unfortunate accident. The office help was super very attentive and very professional More

by barbwin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire collision department.
May 09, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 08, 2019

Very Kind My Service rep, was the nicest kind individual. I informed him that I had to be to work & asked specific questions..which he answered. My entire tim More

by MRSKYMLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his Name
May 09, 2019 -

Kia of Wesley Chapel responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 06, 2019

Maintenance The crew who work on my care are always very courteous and professional. They also have refreshments available while waiting just in case you need a More

by THORNE119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Francisco Hernandez Frias, Edward Hernandez, Brad Russ
May 07, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 06, 2019

All around very well Great care a great place to be serviced with vehicles and attention and care whether busy or not personal attention is always of the utmost quality ex More

by Shauncromartie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez, Brad Russ
May 07, 2019 -

Kia of Wesley Chapel responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

May 05, 2019

Excellent service I had a screw in the tire and was losing air. I pulled into the service area at 645 pm. They close at 7pm. The person who waited on me had to see if More

by A.BROSNATCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Couldn't remember the gentleman's name
May 07, 2019 -

Kia of Wesley Chapel responded

Thank you for your kind words! We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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