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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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March 28, 2019

Excellent service My vehicle was serviced properly, the tire light was fixed, they washed my vehicle, they also had great amenities like donuts, coffee and wifi awesome More

by humbertomolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wright, Pat Gomez, Herbert Brown, Nathan Currier, Francisco Hernandez Frias, Edward Hernandez, Michael Lindsay, Brad Russ
Mar 28, 2019 -

Kia of Wesley Chapel responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 27, 2019

Great service I came in for a scheduled oil change and I was greeted immediately, offered refreshments, and treated as a valued customer. They included a compliment More

by dlindsey1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Mar 27, 2019 -

Kia of Wesley Chapel responded

dlindsey1222, we are glad to hear you enjoyed your recent visit to our service department. At Fuccillo Kia of Wesley Chapel we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 26, 2019

Recomentation All the employees are awesome, profesional,courteous, and very friendly. Every I go they I feel like am the queen of fuciló Kia. Lol. That’s for real More

by AIDAGOMEZ474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Mar 26, 2019 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was awesome, professional, courteous, and very friendly! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 25, 2019

Great Experience Went in for an oil change, the one on one attention from Humberto was excellent, I was dreading the first time experience at this location because of More

by trip1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Mar 25, 2019 -

Kia of Wesley Chapel responded

Hello trip1021! It is great to hear about your recent service experience. I will certainly pass on your feedback to Humberto as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 24, 2019

Excellent attention to detail The car was returned to us with everything perfectly done. Even the interior was cleaner than it's been in a long time. Thanks for a great experience. More

by SCHEERHORN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack M in Collision
Mar 25, 2019 -

Kia of Wesley Chapel responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 24, 2019

Awesome Experience It gets better with every visit the people are very friendly greeting you from the moment you arrive. Patiently listening to your concerns and address More

by Hope52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto was exceptional in taking care of my service concern., Brad Russ
Mar 25, 2019 -

Kia of Wesley Chapel responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 23, 2019

Excellent experience. Upon meeting Dusten Zimmerman my service advisor I realized I was in good hands. I received fast efficient and courteous service with a detailed expla More

by dthomas147th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusten Zimmerman
Mar 25, 2019 -

Kia of Wesley Chapel responded

Thanks for your outstanding review, dthomas147th! I'm very happy to hear that Dusten was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 22, 2019

Great Service I had my brakes and cupler done. Their customer service desk is always good. The waiting room is very nice. The bathrooms were spotless. I have a brai More

by TAMPANATIVE777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 25, 2019 -

Kia of Wesley Chapel responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 22, 2019

Kia Soul serviced I have had great experiences at Fuccillo Kia at their service center. Always polite and quick to care for my Soul. I would not hesitate to be a custom More

by LRZAIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2019 -

Kia of Wesley Chapel responded

Thank you for the positive review, LRZAIS and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

March 22, 2019

Jenny was wonderfulShe makes your service dept get an A+ I did this once before Jenny was my service person and is just what your dept. needed I will continue to go there as long as she is there More

by CLOTHINGDIVA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny
Mar 25, 2019 -

Kia of Wesley Chapel responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fuccillo Kia of Wesley Chapel, we value our customers and we look forward to seeing you down the road. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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