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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.1
719 Reviews

719 Reviews of Kia of Wesley Chapel - Service Center

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February 13, 2019

Quick and excellent service My kids and I were on our way to DisneyWorld when our tire blew out. We were towed to Fuccillo Kia where we were taken care of right away and receive More

by GEORGE.PEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leandro Nakanishi
Feb 13, 2019 -

Kia of Wesley Chapel responded

GEORGE.PEREZ, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 12, 2019

First oil change Got to the service center to get my first oil change of my kia soul. They greeted me and asked if I had a appointment I said I couldn't book one onlin More

by ELIAS1587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Najuch, John Mastropasqua, Rob Rodriguez, Christine Heymann
Feb 12, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 12, 2019

Amazing service! Johnathan went above and beyond to make sure I was completely taken care of. I went in for a recall and unexpectedly had to get my breaks fixed and ne More

by HAYLEEROSEJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Kia of Wesley Chapel responded

Hello HAYLEEROSEJOHNSON and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 12, 2019

Speedy Repairs Came in for Safety Recall, no charge. Service was done speedily and got a free car wash as well in this busy dealership, Billy it's HUGE! More

by 2no.michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto Molina, Francisco Hernandez Frias, Edward Hernandez
Feb 12, 2019 -

Kia of Wesley Chapel responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 12, 2019

Fast, great service. Humberto was extremely helpful and very professional. He is an asset to your company. This is the second time he has helped me when ive brought my veh More

by TIMFERNANDEZ55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Humberto
Feb 12, 2019 -

Kia of Wesley Chapel responded

Thank you for the positive review, TIMFERNANDEZ55 and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 12, 2019

Great Job I love it here. They have always been honest and upfront. They take care of you in a timely manner. I had an appointment to get to and they made sure More

by lakeshathomas1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias, Edward Hernandez, Brad Russ
Feb 12, 2019 -

Kia of Wesley Chapel responded

Hi lakeshathomas1983, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 10, 2019

Oil change Francisco was the representative that assisted me with my services. He recommended. My tires to get rotated and my driving experience is much better More

by EPPS2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Feb 11, 2019 -

Kia of Wesley Chapel responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 09, 2019

TERRIFIC EXPERIENCE! This was my second visit to the service center and I was extremely pleased. I had an appointment, but, as usual, arrived early. I was taken right in More

by APAUBURNDALEFL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez Frias
Feb 11, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 08, 2019

Love Fuccillo Kia As usual EVERONE was great. I love my KIA and I love Fuccillo. I tell all my friends about the great experience I have from buying my car to having m More

by MHOOGEVEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Pabon, John Mastropasqua
Feb 11, 2019 -

Kia of Wesley Chapel responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

February 05, 2019

Friendly, quick service Going in on a Sunday was convenient and painless. Quick to get in and the oil change only took about 45 minutes. Staff was friendly and knowledgeabl More

by Doodlebug1303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 06, 2019 -

Kia of Wesley Chapel responded

Thanks for your perfect review, Doodlebug1303! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shawn Visconti - General Manager, 813-322-3000, shawnv@fuccillo.com

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