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224 Reviews of Lamborghini Dallas - Service Center
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February 25, 2016
great leadership I had the pleasure of dealing with Mr. Shahram Jalilian and John Hard directly. He truly championed the entire process. I was informed of the status o I had the pleasure of dealing with Mr. Shahram Jalilian and John Hard directly. He truly championed the entire process. I was informed of the status of repairs as they happened. one time, the car came home and stopped working and they came out and fixed it at no additional cost. overall, it was a good experience. More
by Bharat Sangani MD
January 22, 2016
Great customer service and outstanding technical expertise Oscar and Jason were very knowledgeable and cared about our needs. They attended to our Ferrari and allowed us to store our trailer until we could ret Oscar and Jason were very knowledgeable and cared about our needs. They attended to our Ferrari and allowed us to store our trailer until we could return to pick it up. More
by Drive Fittipaldi
Employees Worked With
Oscar and Jason
October 05, 2015
Service after the sell! The team at Lamborghini came together to help resolve a problem after the delivery of my car. We set a clear schedule for my appointment and the work The team at Lamborghini came together to help resolve a problem after the delivery of my car. We set a clear schedule for my appointment and the work was performed as agreed upon with a very detailed summary of both the work and their findings. Nice to work with a great team! More
by ttuone
July 31, 2015
Service Department I have been going to Lamborghini Dallas since 2012 to service my gallardo and they have been very helpful and friendly and i will recommend them I have been going to Lamborghini Dallas since 2012 to service my gallardo and they have been very helpful and friendly and i will recommend them More
by umers90
Employees Worked With
Shahram Jalilian
June 09, 2015
Expedient. This is an excellent facility. I brought my Murcielago in for a scheduled appoinment and the work was completed 3 hours ahead of schedule and the job This is an excellent facility. I brought my Murcielago in for a scheduled appoinment and the work was completed 3 hours ahead of schedule and the job done was fantastic. This is the second vehicle I have purchased at this dealership and I have had nothing but positive experiences running the gamut of the buying experience from sales to service. You would be extremely hard pressed to look elsewhere for a vehicle. More
by Hotmail70
Employees Worked With
The entire service department, Shahram Jalilian
May 30, 2015
High end Service Many times when you go to a high end dealership the atmosphere is snobby. Never the case at Lambo of Dallas. Great attitudes, great services! Many times when you go to a high end dealership the atmosphere is snobby. Never the case at Lambo of Dallas. Great attitudes, great services! More
by Bockshiner
Employees Worked With
Scot Whitworth, Shahram Jalilian
May 26, 2015
No wonder these guys are the highest rated Lambo dealer! Brought my 14' LP550 in for an annual service, fixed a broken vent and a recall item way in advance of when it was promised and I even dropped it off Brought my 14' LP550 in for an annual service, fixed a broken vent and a recall item way in advance of when it was promised and I even dropped it off last minute. Given this is my first service with a car like this, I was a little worried about how my car would look when it was finished. My experience with other high end german vehicles has always yielded a filthy engine bay, and sometimes damage to the part that was being fixed/replaced. I never felt like the dealer cared what condition they returned my car. Here at Lamborghini Dallas, the engine was still clean, there was no damage to my car, and despite not getting washed (I asked them not to, I like to handle that myself) it was still clean, free of dust and fingerprints. Extremely impressed with how everyone treated me, responded to e-mails and such. Top notch business and customer service. This is a good time to mention that Shahram also went above and beyond and helped me out tremendously when I moved here from out of state when I needed assistance with my vehicle getting dropped off before I made it in town. Thank you again. The only criticism I would give is that they need a new vehicle to use as a shuttle. I appreciate that they have one at all, but the pickup looks like its seen better days:) Since I'm new to the area and don't know many people to give me a ride, maybe I'm the only one who uses it, haha More
by AnthonyDallas
Employees Worked With
JP, and Jason as the technician, Shahram Jalilian
November 08, 2012
My Experience at Lamborghini Dallas is always the same. Excellent customer service! They make you feel at home and make the process easy from purchase to service. Excellent customer service! They make you feel at home and make the process easy from purchase to service. More
by plazzara
Employees Worked With
Shahram Jalilian
October 15, 2012
Took my car in for a major service and could not be happier. All the guys there are very friendly and helpful everytime I am there. About 5 different people asked me if I wanted water during my visit happier. All the guys there are very friendly and helpful everytime I am there. About 5 different people asked me if I wanted water during my visit. Michael Luongo is very professional and always takes great care of me and my car, and does excellent work. He has been taking care of me for the past 2 years, and I do not take my car anywere else. Dallas is truly fortunate to have someone like Michael and the whole Lamborghini of Dallas team. It's always a pleasure to talk with Shahram, he was very informative and communications were excellent regarding what needed to be done and how long it would take. More
by LKC
Employees Worked With
Tim McKenna, Shahram Jalilian
August 31, 2012
Michail Luongo, the mechanic had my car for two years and delivered it in a non-drivable condition. He destroyed & substituted original parts..etc Michail Luongo, the mechanic had my car for two years a delivered it in a non-drivable condition. He destroyed & substituted original parts..etc Michail Luongo, the mechanic had my car for two years and delivered it in a non-drivable condition. He destroyed and substituted original parts. It was not able to even idle or drive normal. After engine overhaul, oil leaks were attempted to seal with JB welding glue and broken components were silicone glued. Horrible is the only word. On delivery my Ferrari 512tr had a tough time stabilizing at idle because it was running SO rich and the two banks were total OUT of synch. Michael Luongo, the so called Ferrari mechanic tried to fool himself by changing the mixture adjustment at the flow sensors which were factory set the same on both banks. They do not need to be touched and each has a blue factory plug on them. There plugs were GONE and they were 100% off balance between the two! The engine was overhauled and oil leaks was all over when finished. Michael cure was to seal it with JB Weld glue! The car engine was intermittently going out at random time. Michael was told at testing the car before delivery and NOTHING was done when car was delivered. It's the same and this Ferrari never did that before! Engines parts including studs and sensors were replaced by random parts that do not even fit. My original functional parts were taken and substituted with some off the shelf parts including my one month old new Gel battery! The important camshaft sensor's connectors were totally shattered!!! Wow. They were 100% intact on delivery to him. The plastic shells were like eggshell when discovered! Don't know what and how he did that. Well instead of replacing it he put black silicone glue in as his replacement parts!!! And he expect it to function properly!!! And he called this Ferrari work!!! I paid for all coolant hoses to be replaced with silicone hoses! He said yes and he "replaced them"!!! And he lied. One of the major hoses on top of the engine at the thermostat blew out on me because my original old hose was NEVER replaced. The radiator on the right leaked out because he did not even used the proper fitting for the drain plug! Instead of using the factory silicone seal he put two copper washers trying to destroy the factory designed groove for this seal and leaked of course!!! Clamps were put together in such odd manner that no one can easily access them and they were NOT like that with the original Ferrari configuration. So far since delivery of the car back to Houston I have to do constant work to correct his mistakes. This is of course after paying more than $20,000 for a Ferrari that is so destroyed! The car was bought brand new at Ferrari Houston and it was extremely well kept. In for so called a major tune up and out came a car that is not even drivable without major work! The exterior paint was all tarnished with scratches and missing screw and messes in the interior. NO one of this quality should advertise themselves as Ferrari mechanics. This is 100% disappointment and deceptive in trade practice. More
by 007face
