Land Rover Princeton

Excellent communication, friendly, customer focused Here is my review - all highest stars. I included Steve Cronin as well. Karen I'm sorry this came so late. We a medical emergency that we've been deal Here is my review - all highest stars. I included Steve Cronin as well. Karen I'm sorry this came so late. We a medical emergency that we've been dealing with from my daughters surgery. "I worked directly with Karen Covino for my Discovery Sport purchase. The Princeton Land Rover dealer was far in distance from my house (90 minute drive) and I had many questions before investing into the Land Rover vehicle as I've never owned one before. By phone, Karen was able to answer all of my questions quickly, she has excellent communication. If she did not know the answer, she would find out and call or e-mail me right back. She is approachable and kind. If I called her with another question I knew she was open and happy to hear it. When I went to the dealer and purchased the car I discreetly asked the finance manager if Karen's supervisor was in because I wanted to recognize how amazing she was. For someone to drive 90 minute to a dealer and invest into a new vehicle brand they've never owned shows the excellence of this team especially Karen. Evan Ross has an enthusiasm and positive spirit that just makes you feel excited and happy. He showed me the Land Rover and how to use the controls. I have been driving on the beach for a few years and he showed me exactly how this car would work on it. Since then, I have been driving on the beach frequently and this vehicle is flawless. I have seen other 4x4's get stuck in thick sand (cars made for the sand (Jeeps, explorers, trucks, etc) and my Discovery Sport has worked perfectly. Evan really gave me the confidence that this car could handle it as well as Karen. Their knowledge of what the Discovery Sport is capable of kept me with Land Rover instead of going with another dealer with off terrain performance. Mike Krail worked my financing and was very nice. He was able to answer my questions and review the papers with me. He was able to find my financing and work it as well expeditiously. Steve Cronin - I accredit Steve as well because of his excellent service. At one point it was pouring rain and I remembered I left my EZ PASS in the car and I was about to run out, but Steve had his jacket on and was going out for me. He has been incredibly amazing to work with. He organized a loaner at very short notice for me. Along with Karen Covino and Steve Cronin they deserve an award for patience because they were gracious and answered all of my questions. On a personal level, last year I was driving on the beach in a Pilot 4x4 (deflating tires, turning off traction control, etc) and would still get stuck sometimes in dangerous spots where the dunes make it a blind spot for other 4x4's coming. When stuck I would have to dig each tire out and sometimes need a push from a friendly neighbor (with my children in the car). I did not like this feeling at all. Their safety was important to me. The Land Rover Discovery Sport has given me such confidence. In the past I used to leave the beach as others were leaving in the event I got stuck. Now, I feel confident in the car with just me and my kids. Peace of mind is invaluable. It just goes to show how incredible this team is as they were able to answer all of my questions, test the car, and really support with factual information that the vehicle would fit my family and I best for what we wanted it for. More

Tom&Stacey We have never visited this dealership before because it is far from where we live. A family member gave us Rich Martini’s contact information and wit We have never visited this dealership before because it is far from where we live. A family member gave us Rich Martini’s contact information and within hours he found the car we were looking for. The entire team which includes Karen Covino and Mike were such a pleasure to work with. Thank you all for such a wonderful experience! More

Professional And Courteous We primarily worked with Alex, who was personable, trustworthy and very knowledgeable about the vehicle we were interested in purchasing. My wife had We primarily worked with Alex, who was personable, trustworthy and very knowledgeable about the vehicle we were interested in purchasing. My wife had stopped in months ago and spoken to Alex and she was immediately comfortable with him. So when we went back we wanted to work with Alex, who greeted us warmly and remembered my wife from their first interaction. He is someone I would recommend and would definately go back to him in the future. Rich was down to earth and wanted to make sure at the end of the day we were happy...and we are. Land Rover Princeton is lucky to have him, he made us feel at ease and made the process go smoothly. At the end of the day, Rich and Alex made it happen and we are delighted with the vehicle and the process from beginning to end of the purchase. We then worked with Mike in Finance, who made the whole process seamless; followed by Evan who is the expert on all of the 'bells and whistles' of the car. Thanks to both of these individuals for adding quality to the overall experience of buying a car. We couldn't be happier to be part of the Land Rover Princeton family...as we all know when you buy a car (and keep them for years as we do) the dealership is critical to your experience. We plan on seeing a lot of these gentlemen for years to come and are grateful for an exceptional client experience. Thanks to all for your professionalism and courtesy. More

Unique and different I’ve been to this dealership three times before purchasing I felt my trade in was worth more could’ve gave a better sale price I’ve been to this dealership three times before purchasing I felt my trade in was worth more could’ve gave a better sale price More

Great experience! Karen was wonderful! I would highly recommend her. She prepared multiple quotes and worked with my time constraints. The dealership was very nice and Karen was wonderful! I would highly recommend her. She prepared multiple quotes and worked with my time constraints. The dealership was very nice and the stock was great. More

Land Rover of Princeton . It was as easy as 1 , 2 , 3 . Great and amazing customer service, open conversation , clear in detail and straight to the point . The agreed price It was as easy as 1 , 2 , 3 . Great and amazing customer service, open conversation , clear in detail and straight to the point . The agreed price before signing up is the same price I am paying now , no extra hidden fees and no bank none sense add ups . great place for great deals . Thank you . More

Karen is the BEST I've owned many cars over the years and visited many dealerships. NOTHING compares to Land Rover Princeton and Karen Covino. She will do everything I've owned many cars over the years and visited many dealerships. NOTHING compares to Land Rover Princeton and Karen Covino. She will do everything possible to get you into your dream car as she did for me! She's so knowledgeable and professional but puts you at ease. Even if Land Rover Princeton might be out of the way, it really is worth the time and distance to go there for your next vehicle. Karen is truly worth the trip! More

Easy experience and great service Would buy another car from them. Great service friendly and easy experience. Made the process very seamless and quick. Have bought 2 cars from them Would buy another car from them. Great service friendly and easy experience. Made the process very seamless and quick. Have bought 2 cars from them and wouldn’t hesitate buying a third. More

Help with the app I had just purchased a 2016 discovery and needed help setting up the app. Jonathan Magowan and Alex Soroka were extremely helpful and very nice. There I had just purchased a 2016 discovery and needed help setting up the app. Jonathan Magowan and Alex Soroka were extremely helpful and very nice. There service and friendliness definitely made my decision to come to this location for any of my needs a lot easier. Thank you for such great service. More

5 star treatment from Karen and Land Rover Princeton From the initial call to set up a meeting to the final purchase and driving off of the lot. Karen was such a pleasure to talk to and work with both pe From the initial call to set up a meeting to the final purchase and driving off of the lot. Karen was such a pleasure to talk to and work with both personably and professionally and made what could have a been a grueling purchase process into an experience that was both fun and enjoyable. The treatment from all of the staff, their care, attention and hospitality was world-class. I am now a true lover of Land Rover and wouldn’t think twice about purchasing from here again. Highly recommend! More