Lexus of Milwaukee
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fantastic Staff! The overall experience at this dealership was a very pleasant one. I worked directly with GM, John Ferrito. He was very professional, knowledgeable, p The overall experience at this dealership was a very pleasant one. I worked directly with GM, John Ferrito. He was very professional, knowledgeable, passionate about the LEXUS brand, moved the process along very quickly and has made himself available to answer all my questions after the sale was completed. I would highly recommend this dealership. More
I'm looking not buying until March I enjoyed test driving and talking to the sales representative. It was very informative. I was informed about the hybrid and how long Lexus / Toyota h I enjoyed test driving and talking to the sales representative. It was very informative. I was informed about the hybrid and how long Lexus / Toyota has been involved in hybrids and building hybrids. More
Awesome service! I found a 2012 C300 on Lexus Milwaukee's website and calles to ask a few questions. Veronica answered everything and offered to help in anyway possib I found a 2012 C300 on Lexus Milwaukee's website and calles to ask a few questions. Veronica answered everything and offered to help in anyway possible. Being my first financed car it took 2 weeks to get things rolling and this dealer was there to help in any way they could. Once i arrived everyone was cheerful and eager to help. This was an amazing first time buying a car and was all too easy. More
Tom truly helped me sort through my indcisiveness! I met with Tom Szumiel this afternoon. We looked at a couple of used cars. Tom was very helpful and VERY easy to talk to. He knew his cars and was I met with Tom Szumiel this afternoon. We looked at a couple of used cars. Tom was very helpful and VERY easy to talk to. He knew his cars and was able to intelligently review options etc. Im thinking over some of the possibilities that Tom and I discussed this afternoon. I truly appreciated the time that Tom spent with me. Tom a good guy, and very good sales rep! More
Lack of respect I have been a Lexus customer since 1991. In 2015 I leased a new vehicle on a 36 month, 36,000 mile lease. I babied the vehicle and at the end of the I have been a Lexus customer since 1991. In 2015 I leased a new vehicle on a 36 month, 36,000 mile lease. I babied the vehicle and at the end of the 36 month lease, I turned it back in, perfect condition, with only 12450 miles on it. The sales associate who received my car as well as 2 other associates there were in awe at the condition and mileage on the car. Two months after all was said and done I received a bill in the mail. I was concerned and confused about the bill so I called the dealership. At this time I was connected to John in sales This sales man was very arrogant and unhelpful. After me insisting this issue be addressed with a manager, he, John, indicated he would bring it to a manager and get back to me. That was the last I heard from him. I allowed about 3-4 weeks to pass, before following up on the call. That brings me to today, I called once again. I was transferred to John/Jon and after refreshing his memory about the concern, he snickered and derisively said, well I don't know what you want me to say. At this point, I told him that returning my call would have been the best and by not doing so, he clearly indicated to me that my business was not wanted. I completely would have understood if my issue wasn't able to be resolved but the fact that I didn't receive a call back and the to be treated with a lack of respect when I called, I won't be returning to this dealership. More
Good work by all Hi, came in for a used car I saw on line. Vanessa kept me up to date on the status. Vlad was great at getting me in and out quickly. Was happy to not Hi, came in for a used car I saw on line. Vanessa kept me up to date on the status. Vlad was great at getting me in and out quickly. Was happy to not have an empty tank of gas and my wife was very happy with the flowers. All in all a great car buying experience. More
Competent and Friendly Staff, Good Purchasing Experience I bought a used 2017 GX 460 at Lexus of Milwaukee. I dealt mostly with Sydney St. Peter and Vladimir Babakhanov and was impressed by their professiona I bought a used 2017 GX 460 at Lexus of Milwaukee. I dealt mostly with Sydney St. Peter and Vladimir Babakhanov and was impressed by their professional approach. In short - they work as a team, treat you as a "member of Lexus family", and their procedure is well developed, so the purchasing went smoothly. I'm an out of state buyer, so I first contacted Sydney. She informed me about the SUV and made all necessary arrangements. When I arrived the next day, Vladimir took care of me. He had the car warmed up; the road test included streets and a highway drive. When I decided to buy, he contacted the Iowa DOT and got their approval to transfer license plates from my trade-in car to the new car, so there was no headache with 30-day temporary license plates. Finally, Delivery Specialist Sara Castiglioni explained to me the dashboard controls in detail; she gave me a business card asking to call in case of questions. Finally, Vladimir brought roses as a gift to my wife (I was alone there), which means nothing for us strong men, but my wife was impressed when I brought it home. In a couple of days Vladimir did call me asking how the SUV behaved during my trip home. Again, the team - Sydney St. Peter, Vladimir Babakhanov, and Sara Castiglioni were personable and their approach is very impressive. Michael P More
Friendly staff, fast service Jerry was really helpful and sweet! Definitely loved working with him on my first car under my name! Jerry was so great with helping me register for c Jerry was really helpful and sweet! Definitely loved working with him on my first car under my name! Jerry was so great with helping me register for car insurance and making my parents feel comfortable. He was sweet enough to even get me roses! Thank you jerry! More
Great experience Sydney and Val were top-notch. Straight shooters. Responsive and proactive. On-the-ball. They made the whole process easy. I would highly recomme Sydney and Val were top-notch. Straight shooters. Responsive and proactive. On-the-ball. They made the whole process easy. I would highly recommend them. More
Great used car buying experience. We recently bought a 2007 Lexus, at Lexus of Milwaukee, and worked with Jerry Lewis and Chris White. They were both fantastic!! We were so impressed We recently bought a 2007 Lexus, at Lexus of Milwaukee, and worked with Jerry Lewis and Chris White. They were both fantastic!! We were so impressed with the professional and personable way we were treated. It was a very welcoming atmosphere and a no-pressure environment. All of our questions were patiently answered. We were shown the utmost care and respect throughout the entire process. Chris and Jerry and the Lexus staff made us feel like we were purchasing a brand-new vehicle! We have already recommended them to others and are very much enjoying our new-to-us Lexus! More