Lexus of Tucson - At The Auto Mall

Forget every bad experience you've ever had buying a car and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped me make decisions about what was going to be best for me in my next vehicle. You know how you always get defensive when the finance person get's involved? Not at Lexus! Rick and Adam were just as fabulous as Ken! They continue to reach out and make sure I'm happy and understand all of the features my super GX460 has to offer. Thank you, Ken, and team! More

Kris was great to work with. Very knowledgeable about all models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. More

Ken and Jerry are a lot of fun to work with. Also a shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system More

Wow, this transaction was seamless! Perfect job by a wonderful salesman, Chris Andrews, I can't give Lexus of Tucson at the Automall higher praise. I've never had such a pleasant experience purchasing wonderful salesman, Chris Andrews, I can't give Lexus of Tucson at the Automall higher praise. I've never had such a pleasant experience purchasing a vehicle before. Kudos Chris!!! More

ES 350 Purchase It has been a great pleasure purchasing our 2017 ES350 from Royal Lexus at the Auto Mall. We stopped by the dealership to look at used Lexus. Kris Bow It has been a great pleasure purchasing our 2017 ES350 from Royal Lexus at the Auto Mall. We stopped by the dealership to look at used Lexus. Kris Bowman came out and asked us if he could help. We told him we were just looking and he asked a few questions which were not pushy kind of questions. He really made us feel comfortable. Just by asking us those simple questions, he said if you would like I have a car that just came in and it sounds what you may be looking for and if it would be ok to show it to us. We said sure, When he went to get the car my wife and I were kinda reluctant. When he came around the corner with the car we both said wow this may be it. The exterior/interior color, low mileage and the price range was what we were looking for. Kris Bowman asked the right questions and most importantly listened. He explained all the features without be pushy. Thank you Kris you sold us the car and we are very pleased with it. Rick Morreale made the finance part super easy and quick. He was very honest and explained options available to the loan and did not try and sell us options we did not want. If you are looking for a good used Lexus I would recommend Royal Lexus of Tucson. More

Repeat Customer Just got my 2020 NX300 from Lexus of Tucson - Auto Mall and love it! This dealership is AWESOME! Everyone is very helpful and made things easy and f Just got my 2020 NX300 from Lexus of Tucson - Auto Mall and love it! This dealership is AWESOME! Everyone is very helpful and made things easy and fun. Don't see Caleb's name on this page but he was also very helpful with the technical aspects of the car. This is, by far, the best dealership in Tucson!!! More

Royal Repeat Customer Purchased a 2016 Lexus ES,Everyone was great.Salesman Ken Schultz was most helpful with this automobile purchase,also worked with Rick Morreale to fi Purchased a 2016 Lexus ES,Everyone was great.Salesman Ken Schultz was most helpful with this automobile purchase,also worked with Rick Morreale to finalize this deal.Would recommend this dealership to family,friends and co workers.Great customer service from all! I thank you greatly. More

Just purchased an RX 450 hybrid. George Karahalios was my sales person and it was an outstanding experience from beginning to end. The whole transaction could not have been smoother. No pressure, no excessiv sales person and it was an outstanding experience from beginning to end. The whole transaction could not have been smoother. No pressure, no excessive sales talk, just down to earth, Straightforward communication. Damon the IT tech who explained the features of the car was very knowledgeable.. Rick in finance was great to deal with also. George also knew the features of the car inside and out. Know how the model changed over the years and really knew all the current electronic safety features. When I’m ready to buy my next Lexus, I’m calling George straight away. He is my go to person. More

This is my second purchase from Lexus of Tucson. I purchase a 2010 Lexus ES 350. I looked up any cars over a few days I should have gone here first and save myself the trouble. The service I received purchase a 2010 Lexus ES 350. I looked up any cars over a few days I should have gone here first and save myself the trouble. The service I received with excellent. Value I received for my money was excellent. You're in the market go here first you won't be disappointed. More

We went to buy a used a vehicle and Christopher Andrews was the Sales Associate that assisted us with our purchase. From the moment we met him he made us feel very comfortable and welcoming. He showed us t was the Sales Associate that assisted us with our purchase. From the moment we met him he made us feel very comfortable and welcoming. He showed us the car (he had it all ready for us to see) and we knew that was the vehicle for our family. He provided us all the numbers for how much the vehicle would cost out the door. He afforded us the opportunity to take the vehicle home overnight to see if really liked the vehicle. We took the vehicle back and said we would be in touch. Christopher did not pressure us at all, answered all our questions and was so helpful. He is the consummate professional. We purchased the vehicle and have never been more pleased. He truly made the car buying process so easy. We cannot wait to go back to see him for assistance with our next vehicle purchase. In addition, the entire Lexus of Tucson Auto Mall staff was amazing in helping with facilitate our purchase. Rick Morreale made the closing a fun and interesting experience for us. More