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Lia Nissan of Enfield
Enfield, CT
135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 135 reviews
June 21, 2017
Disgusting and Disappointing when I purchshed my lease Michael went over everything sign a contract I signed a refund form for my 100$ deposit that they told me I needed to ho when I purchshed my lease Michael went over everything sign a contract I signed a refund form for my 100$ deposit that they told me I needed to hold the vehicle till I came back to pick it up as it was the weekend that it will be returned to me once I bought the car and I sign it and guess what they never gave it back n wen talking to him he told me oh well sorry the bank already took your money and we took it for your lease excuse me I SIGNED A LEGAL DOCUMENT for a refund to my card upon purshased of the vehichle and the manager Mark Vieira he also went over the form and told me my refund will be refunded within couple of days and its funny how they add it in all the paper work your signing giving u a copy of all the paper work except the form you sign for the refund funny u guys are funny and you know I can make this bigger then a review but word of the mouth goes along way and I work with a lot of people and I have been a loyal customer for over 10 years and loyal customers are hard to find and word. gets around and its very sad and disappointing that Nissan will do this that you guys totally lied to my face its very very dissapointing and once this lease is over I will never ever lease threw them again More
by jess
Employees Worked With
Michael Cyr, Mark Vieira
May 04, 2017
The went the extra mile Stephen Fitzgerald went the extra mile to insure that I was able to purchase a new truck. No pressure just honest conversation related to the sale Stephen Fitzgerald went the extra mile to insure that I was able to purchase a new truck. No pressure just honest conversation related to the sale of the vehicle I wanted. All the required documentation including registration and verification of insurance has taken care of by Stephen and the dealership. This was the fifth truck I purchase from Lia and I am sure it will not be the last. Highly recommend Lia Nissan for professional service and support that I experienced. Somers CT customer More
by Somers man
Employees Worked With
Stephen Fitzgerald, John Manager
May 04, 2017
Oil change the service manager was v helpful and provided all info I needed. He completed the service much before the expected eta and I was on my way back soone the service manager was v helpful and provided all info I needed. He completed the service much before the expected eta and I was on my way back sooner. The waiting area is great as well.w More
by ST
Employees Worked With
Keith Selander
April 20, 2017
John from service won't honor your coupon Just recieved a coupon in my email from nissan for a $10 prescheduled oil change , only honored on Wed and Thursdays. So I made appointment for Thur Just recieved a coupon in my email from nissan for a $10 prescheduled oil change , only honored on Wed and Thursdays. So I made appointment for Thursday, had coupon and they took my car. John from service never asked me if I wanted synthetic oil, he just charged me 20$ at the end, saying my car had to have synthetic oil. Umm no, I've owned lots of nissan and this isn't a high performance car and I know how to read my manual, it can take regular conventional oil. Thank you for thinking you pulled a fast one on me, but nope I kept my composure, smiled, left and called corporate. So shady. Honor the coupons and ask before you decide to upgrade, I came in only for the $10 oil change and now I'm never coming back. I know your location needs your numbers up, so a $10 oil change isn't something your into, but john, it's not your company. Please hire some ethical managers nissan. More
by Dmbfan31
Employees Worked With
John
December 30, 2016
Do not go here for purchase or lease! The service dept is great but the GM, salesman,finance are the epitome of the typical sleazy car dealers. They are liars, rude and could care less ab The service dept is great but the GM, salesman,finance are the epitome of the typical sleazy car dealers. They are liars, rude and could care less about you and will do what it takes to snake a deal out of you. Truly hurt and disgusted by the treatment we received. Go to another Nissan dealer for purchase NOT Lia. More
by Mistreated
Employees Worked With
GM Jim and Salesman Steve F
November 03, 2016
Avoid at all cost! We should have known the second we met the dealer. My husband and I are a young couple in our late 20s/early 30s. I won't go on about our horrible exp We should have known the second we met the dealer. My husband and I are a young couple in our late 20s/early 30s. I won't go on about our horrible experience, but I will say two things. First, the dealer immediately sized us up calling my husband "boss" and swearing about certain sports teams. It was extremely unprofressonal and belittling for him to look at us as a young couple and assume we talked/acted that way. Second, this was our first time buying a car together and we were learning. We gave him an offer for a Nissan rouge to which he laughed at us and said there's no way. He then got his manager who also laughed at us, said if he gave us the car for that price he would have to close down the business and to have a nice day. Just so you know, we went to Middletown Nissan and got the same car and package for LESS than the price we were laughed at and basically dismissed from the lia Nissan employees. Take the time to go down to the fabulous people at Middletown Nissan and don't waste your time with the rude, unprofessional experience you would have at lia. More
by Ktmcm7
Employees Worked With
Joey
October 25, 2016
Purchasing a lease I went to lease a vehicle, the staff was not friendly at all and the sales man was rude. I would not recommend this place. I went to lease a vehicle, the staff was not friendly at all and the sales man was rude. I would not recommend this place. More
by Luis1980
Employees Worked With
Lia Nissan
October 08, 2016
Rip off 1) Gave a list of recommended at 15k miles and glad I declined it. Verified with A different Nissan and they told me ii was basically lied to by these 1) Gave a list of recommended at 15k miles and glad I declined it. Verified with A different Nissan and they told me ii was basically lied to by these guys. 2) Had an issue with my hatch and I was told it's working properly after showing it's not, I was told to come back next week because they have to close for the day. 3) And not to mention they are very rude .. 4) Had a recall part ordered by them and it never arrived waited 3 months and got it fixed at a different Nissan just by walk in. One of the worst delarship I been to More
by Bharat
Employees Worked With
Do not recall the name.
July 31, 2016
Service department was fantastic! Prudence in the service department was great! There was an issue with the rental car I was given and she took care of it immediately! Prudence in the service department was great! There was an issue with the rental car I was given and she took care of it immediately! More
by Showtime4l
Employees Worked With
Prudence doty
July 29, 2016
great service experience Prudence Doty made my service visit easy and painless. She was great to work with knowledgeable, had a good sense of humor and thus I will be back Th Prudence Doty made my service visit easy and painless. She was great to work with knowledgeable, had a good sense of humor and thus I will be back Thx More
by Murphy1
Employees Worked With
Prudence Dory
