Lindsay Cadillac of Alexandria

Easy to make appointments, enjoy having Gino as my service guy, explains what repairs and services I need any why I need them. Always helpful service guy, explains what repairs and services I need any why I need them. Always helpful More

Excellent customer service! Craig is always professional and honest. His knowledge is superb and his super nice. Love working with him !!! Top notch ! Elizabeth D and honest. His knowledge is superb and his super nice. Love working with him !!! Top notch ! Elizabeth D More

Very quick, efficient and easy process for scheduling service appointments. service appointments. More

Craig is friendly, helpful and honest. He has provided very good service and provided warranty information on battery. He also provided good and professional advice. very good service and provided warranty information on battery. He also provided good and professional advice. More

Unprofessional. They sold the car we were in the process of “buying” without even telling that straight. We would have appreciated ah honest communication. Also, they promised to match the bank interest-rat of “buying” without even telling that straight. We would have appreciated ah honest communication. Also, they promised to match the bank interest-rate if a good credit, without knowing the specifics. And then never clearly communicate what is happening with the credit application unless you ask 10 times More

Update;Donna tried to help and resolve my issue. even Update; Donna tried to help and resolve my issue. even though the new key and old key is not properly working because it cut too lose. She did mail a Update; Donna tried to help and resolve my issue. even though the new key and old key is not properly working because it cut too lose. She did mail a new key. I give her five star just for trying to resolve, but many lessons learned. I brought my Cadillac DTS for key and programming. I paid a total of $249 to get the key cut and programmed. They said my key is good, and I paid for it. I paid for a tow truck company to bring the car to me. After spending money in towing for taking the car to the dealership and getting the car back to me, and paid Cadillac for key and programming, Now, when I put the key, the anti-theft turns on, it doesn't click; the key is not working on doors. My mechanic is saying that there is a problem with the key. I tried to speak to Donna Wozniak and attempted to resolve the issue, and she hanged up on me. I called five times today, no answer, and I just left her a message. After spending all that money, time, and effort, I am stranded and waiting on them. I am distraught and did not expect to receive a service from a Cadillac dealership like this. I will not give up until resolved, I will contact BBB, and share my experience on google, yelp, and social media I hope she gets this resolved and does the right thing. I will update my review as I hear back, hopefully. More

Excellent service, valued me as a customer, listened to me explain my reason for bringing my car in for service, their diagnosis was clear, car was ready for pickup before the end of the day. me explain my reason for bringing my car in for service, their diagnosis was clear, car was ready for pickup before the end of the day. More

Always get prompt friendly service. Valet service greatly appreciated especially during this time. Receive good recommendations from service rep. Confident that safety is a priority greatly appreciated especially during this time. Receive good recommendations from service rep. Confident that safety is a priority More

Had an awesome experience with John as my salesman. He was very professional and courteous! All my questions were answered and my experience was wonderful 😃 was very professional and courteous! All my questions were answered and my experience was wonderful 😃 More

Craig at the Service Dept is great! Always helpful, Knowledgeable and honest. He is Always prepared with my cars warranty info and gives good advice and recommendations. Knowledgeable and honest. He is Always prepared with my cars warranty info and gives good advice and recommendations. More