Lithia Toyota of Odessa

Routine service I called to make an appointment and Oscar said there was nothing on the rack so I went immediately. Had my Tundra serviced and was out on my first cup I called to make an appointment and Oscar said there was nothing on the rack so I went immediately. Had my Tundra serviced and was out on my first cup of coffee. That's what I call service. More

Awesome 3rd visit experience My first and second visit attemp the sales person are not interested in helping me, first one is Gilli Lopez, he said he is the top sales person but n My first and second visit attemp the sales person are not interested in helping me, first one is Gilli Lopez, he said he is the top sales person but never did help me nor txt nor call me back, then JD Spruill is the 2nd one met him twice but he is always in a hurry going home and referred me to a different sales person. Saturday I tried to visit and get a 2015 Camry for the 4th time and was thinking in my mind for the last time. Aaron helped me get Robbie, the sales manager, and Robbie immediately went to the front door and introduce himself. He was the third manager that supposed to be helping me and the only sales manager that exceed great customer service. Then Aaron Venegas, he is the honest finance manager that you can trust, he is not pushy at all. Over all experienced on that night, Robbie the Sales Manager and Aaron the Finances manage made my passed bad experience even. More

Service call-issues with air conditioning system Oscar was very pleasant and quick to see that my service needs were taken care of. He kept me updated while my truck was in the shop and back on the r Oscar was very pleasant and quick to see that my service needs were taken care of. He kept me updated while my truck was in the shop and back on the road a quickly as possible. More

Oil change Got in and out fairly quickly even with no appointment on a Friday afternoon. There was only one other car ahead of mine in the service line. Got in and out fairly quickly even with no appointment on a Friday afternoon. There was only one other car ahead of mine in the service line. More

Great customer service from Mr. Dana Thompson! Dana Thompson was my sales rep at Lithia Toyota in Odessa Tx. I have to say...Mr. Thompson was extremely courteous and well informed and most of all h Dana Thompson was my sales rep at Lithia Toyota in Odessa Tx. I have to say...Mr. Thompson was extremely courteous and well informed and most of all he was patient. He was never at all "PUSHY" like some sales reps are. I value that as a customer because purchasing a new car is a big investment and you want to be able to leave the dealership feeling happy and satisfied with your purchase. I will definitely be recommending Mr. Thompson to my friends and family who are in the market for a new car. Thank you Dana and Lithia Toyota of Odessa Tx for making my car buying experience a pleasant one! More

took the toyota in for an oil change Took the 2013 in for an oil change. He said it wasn't due yet.Talk to my husband on the phone. they went ahead & serviced it. the maintenance light Took the 2013 in for an oil change. He said it wasn't due yet.Talk to my husband on the phone. they went ahead & serviced it. the maintenance light was on. So glad they changed it anyway. thanks for your service. More

everyone was excellent! Service reps were great! Kept me informed and arranged everything. Don't know what else to add to my review... your 25 word minimum is silly. Service reps were great! Kept me informed and arranged everything. Don't know what else to add to my review... your 25 word minimum is silly. More

fast oil change with appointment Love that you take appointments for oil changes. Every one I have dealt with has been very nice and courteous. Waiting room very comfortable. We have Love that you take appointments for oil changes. Every one I have dealt with has been very nice and courteous. Waiting room very comfortable. We have bought 5 cars from you and were very happy with not only the vehicles but with your sales team. JD has helped us on each sale and we trust him to always help us find the right car and best deal. Service department is excellent! More

professional and prompt Service Rep was professional, as always. Service was prompt even though it was very busy. I was very satisfied with my service. I will return again. Service Rep was professional, as always. Service was prompt even though it was very busy. I was very satisfied with my service. I will return again. More

very good service! I felt Josh Flores went out of his way to help me find just the truck I needed. He did an A plus job. Thank You very much! I felt Josh Flores went out of his way to help me find just the truck I needed. He did an A plus job. Thank You very much! More