Luther Family Ford - Service Center

Great work. Wonderful work. Your service worked quickly in finding the part, getting us scheduled and installing the part. Brian is a great Service Tech who we trust very much. Your service worked quickly in finding the part, getting us scheduled and installing the part. Brian is a great Service Tech who we trust very much. More

Excellent customer service Steve Fischer does an excellent job of listening to the customer and finding a solution. He stands behind his word and his work. Very honest and trus Steve Fischer does an excellent job of listening to the customer and finding a solution. He stands behind his word and his work. Very honest and trustworthy. More

Quick and painless I had a small recall I needed to have fixed. When I got to the service area, I was checked in right away and shown complimentary food and drink along I had a small recall I needed to have fixed. When I got to the service area, I was checked in right away and shown complimentary food and drink along with a quiet place to do homework while I waited. It took no time at all for my car to be ready, and I was off after a quick signature. I was even asked if I'd like my car ran through the wash. Attention to detail. Very helpful More

Great Perfect service and people. Timely, clean, economical, and nice. Recommend this for every one. Do call for an appointment as it does get busy at tim Perfect service and people. Timely, clean, economical, and nice. Recommend this for every one. Do call for an appointment as it does get busy at times. More

The friendliest service! Luther Family Ford has the friendliest customer service I have encountered! Their prices are a fantastic value! Highly recommend Luther Family Ford fo Luther Family Ford has the friendliest customer service I have encountered! Their prices are a fantastic value! Highly recommend Luther Family Ford for all your service needs! More

Handled very well. Good communications. Seamless delivery . Great service people. Was happy back when I made the appointment that they diagnosed the O2 sensor problem on the spot, and th Seamless delivery . Great service people. Was happy back when I made the appointment that they diagnosed the O2 sensor problem on the spot, and then gave me the thumbs-up that it was ok to drive until the Appt date, and sent me on my way. More

Great service department We really enjoy working with the entire crew at luther Ford. They treat all of us like we are family. Thank you service department. Merry Christmas We really enjoy working with the entire crew at luther Ford. They treat all of us like we are family. Thank you service department. Merry Christmas More

2017 Ford Escape I was very pleased with the staff in getting my oil change and coming back a couple day later to get new tires for my car. Everything went smoothly I was very pleased with the staff in getting my oil change and coming back a couple day later to get new tires for my car. Everything went smoothly and I didn't have much of a wait. Everyone is so nice and I felt they were very honest with me. More

Auto Start Issue Both auto start fobs did not work. Learned that the battery was the issue. I had changed the batteries on both fob and light worked so I assumed it Both auto start fobs did not work. Learned that the battery was the issue. I had changed the batteries on both fob and light worked so I assumed it was a programming issue. Tech guy told me I probably bought bad batteries and those fob use all of the volts to start the vehicle. Good lesson learned. More

Professional Service Great communication - called to let me know needed extra time - checked if that was okay. Did great work as always including ensuring recall work don Great communication - called to let me know needed extra time - checked if that was okay. Did great work as always including ensuring recall work done. More