2,825 Reviews of Luther Family Ford - Service Center
Called to get some warranty work done on my 2019 F250 . Told Steve I hadn’t purchased it from Luther that’s when everything changed. His voice , attitude and willingness to help. Told me it would be at lea Told Steve I hadn’t purchased it from Luther that’s when everything changed. His voice , attitude and willingness to help. Told me it would be at least 2 weeks . This is the first truck in twenty years that I didn’t purchase from them simply because they could not get one like I wanted when I wanted it . Long time customer but not anymore. Sad the way they treat long time customers . More
Very long wait! Oil leaking!!!! It’s usually a 2 to 4 hour wait. This time my truck leaked all over my garage floor!!! No compensation for this headache at all! Glad I spent so much It’s usually a 2 to 4 hour wait. This time my truck leaked all over my garage floor!!! No compensation for this headache at all! Glad I spent so much money buying a truck their!! More
Great Service I was impressed by how quickly my maintenance service was completed! Always impressed by Luther Family and how efficient they are on getting you in an I was impressed by how quickly my maintenance service was completed! Always impressed by Luther Family and how efficient they are on getting you in and out - especially right before a long holiday weekend. Thanks Luther! More
Oil change I had the oil changed on the car and two important questions answered in less than 20 minutes. Fantastic! All I spoke with were kind and courteous. I had the oil changed on the car and two important questions answered in less than 20 minutes. Fantastic! All I spoke with were kind and courteous. More
Great Experience! Brian Bendickson in service was great to work with! I knew what I wanted done and got what I expected! For an honest, respectful, considerate experi Brian Bendickson in service was great to work with! I knew what I wanted done and got what I expected! For an honest, respectful, considerate experience, see Brian! More
Repairs They did not fix my car.Transmission replaced 2 months ago still having prob but they did not fix it. Not impressed with the service and explanation o They did not fix my car.Transmission replaced 2 months ago still having prob but they did not fix it. Not impressed with the service and explanation of what was wrong with my car More
Oil change I had to schedule my oil change 3 weeks out. I was surprised I could not get an appointment any sooner. I will have to plan ahead next time. Once I I had to schedule my oil change 3 weeks out. I was surprised I could not get an appointment any sooner. I will have to plan ahead next time. Once I got there people were friendly and they had warm chocolate cookies in the waiting room. I was in and out in about 40 minutes. More
Easy in and easy out I dropped off my 2015 Edge for recall and had an oil change, it could n't have been easier. Would recomend them again, Thanks. I dropped off my 2015 Edge for recall and had an oil change, it could n't have been easier. Would recomend them again, Thanks. More
Flat tire I had a flat that was not repairable. I called and they had the tire I needed and they told me I could come to Quick Lane and they put it on same day I had a flat that was not repairable. I called and they had the tire I needed and they told me I could come to Quick Lane and they put it on same day. Every one from parts to service was very good to work with. I had checked price with a tire company, higher price. More
Quick Lube Service on my 2016 Explorer. I allways have my service done Luther Ford, because I get good and quick service. They are allways friendly and courtious and do a great job. I wou I allways have my service done Luther Ford, because I get good and quick service. They are allways friendly and courtious and do a great job. I would recoment Luther Ford to anyone. More