2,825 Reviews of Luther Family Ford - Service Center
I was treated well like always there . Everyone is very cheery and helpful. Even the courtesy car driver checked if I need a ride back. I am always treated well and feel welcome. Everyone is very cheery and helpful. Even the courtesy car driver checked if I need a ride back. I am always treated well and feel welcome. More
Oil change Quick lane is just that, they get the job done. There is always a line of vehicles when you pull up but they get you on your way with a minimal wait t Quick lane is just that, they get the job done. There is always a line of vehicles when you pull up but they get you on your way with a minimal wait time considering how busy they are. Staff is always friendly while you are waiting. More
Oil Change I went to Quick Lane for my oil change and was delighted to drive right in. the service was fast and courteous. The waiting area was clean and comf I went to Quick Lane for my oil change and was delighted to drive right in. the service was fast and courteous. The waiting area was clean and comfortable. Beverages and cookies were a plus. More
Excellent Service We took our F150 in for a recall service. We were expecting a full day turn around and it was only a couple hours. Fast & friendly! We took our F150 in for a recall service. We were expecting a full day turn around and it was only a couple hours. Fast & friendly! More
Slow tire leak Terri took care of me at the Quick Lane. I couldn't believe how quickly I was in and out of there. They looked at my leaking Tire, and Taps on it to f Terri took care of me at the Quick Lane. I couldn't believe how quickly I was in and out of there. They looked at my leaking Tire, and Taps on it to fix the bead, and that's all that was done. I was not even charged. More
Great I brought my car in because my wind shield wipers weren't working. The service was great and my car was fixed in a timely manner. I brought my car in because my wind shield wipers weren't working. The service was great and my car was fixed in a timely manner. More
Honest, Fast, No Hassle Staff recommended when to bring my vehicle in for an issue they found during routine maintenance. The fix was fast, and I was notified of things effi Staff recommended when to bring my vehicle in for an issue they found during routine maintenance. The fix was fast, and I was notified of things efficiently. During a busy time of year for auto repair, I was very please with the efficiency and customer service. More
Good service Kept me updated on how things were going. Explained any delays. Friendly and knowledgeable staff. Clean and organized shop areas. Comfortable and Kept me updated on how things were going. Explained any delays. Friendly and knowledgeable staff. Clean and organized shop areas. Comfortable and clean waiting area. More
Over priced Services are extremely over priced. Front desk lady was cold. Communication with the services center was good.I came because I had a recall and figure Services are extremely over priced. Front desk lady was cold. Communication with the services center was good.I came because I had a recall and figured I’d get some other things done too, but will not make that mistake again. More
Best Car Dealer in the Midwest Luther Ford always give top notch customer service! It starts when you purchase your vehicle and the service department is just as excellent! Everyone Luther Ford always give top notch customer service! It starts when you purchase your vehicle and the service department is just as excellent! Everyone there is always very friendly and makes everyone feel like family! More