2,825 Reviews of Luther Family Ford - Service Center
Service Department They are efficient, professional, courteous and funny. One of the best service departments I have had the need to deal with. Keep up the good work 😜 They are efficient, professional, courteous and funny. One of the best service departments I have had the need to deal with. Keep up the good work 😜 More
Oil change review I didn't have an appointment for an oil change, and they were very busy--- but they got the job done in a very timely manner. Always appreciate the f I didn't have an appointment for an oil change, and they were very busy--- but they got the job done in a very timely manner. Always appreciate the friendly service people!! More
Raptor purchase Andy did an excellent job with our purchase of 2018 for raptor Would go back in the future to Luther dealership Thanks again Andy Bud Andy did an excellent job with our purchase of 2018 for raptor Would go back in the future to Luther dealership Thanks again Andy Bud More
Quick service and very polite. Service work was done with in the quoted amount of time… Communication was very good in service department they let me know as soon as my vehicle was Service work was done with in the quoted amount of time… Communication was very good in service department they let me know as soon as my vehicle was ready, the service personnel was friendly. Thanks Kevin More
recall/warranty issues Dealership was excellent at communicating when the vehicle was in the shop and finished and ready for pick up. Communication was excellent and appr Dealership was excellent at communicating when the vehicle was in the shop and finished and ready for pick up. Communication was excellent and appreciate being kept up to date during the process. More
Great service Always take my vehicles here for service, decent price, great waiting area, trust the service being performed. I like that I can get my oil changed a Always take my vehicles here for service, decent price, great waiting area, trust the service being performed. I like that I can get my oil changed at 7am and can go in the parts and showroom and look around. More
Kind professional informative & timely Very friendly professional and an awesome fleet of vehicles. I would not even consider another dealership for I have been a costumer for 20 Years ver Very friendly professional and an awesome fleet of vehicles. I would not even consider another dealership for I have been a costumer for 20 Years very satisfied and would recommend LUTHER Family Ford to everyone More
Repairs to school district truck We have always gotten quick, quality service. The staff has been friendly and eager to help. I would recommend the Luther Ford service center highly. We have always gotten quick, quality service. The staff has been friendly and eager to help. I would recommend the Luther Ford service center highly. More
Needed help, no appointment I went to leave home and found my car battery was dead. I got the car started and went to Luther Family Ford service for help. Even though I didn’t h I went to leave home and found my car battery was dead. I got the car started and went to Luther Family Ford service for help. Even though I didn’t have an appointment, they got me in right away and was on my way in 45 minutes with a new battery! More
Brian Bendickson to estimate engine noise in my 2010 F150 44 I visited with Brian about check engine light and noise in my 5,3 3v engine. I have owned this 2010 F150 4X4 for only 2 months. Brian explained what t I visited with Brian about check engine light and noise in my 5,3 3v engine. I have owned this 2010 F150 4X4 for only 2 months. Brian explained what their process was with this problem. Brian kept me informed as the process advanced on my truck. I was given a cost estimate and would be informed if any other issues were found. Brian kept the cost estimate per his quote while making sure the problems were addressed properly. Having worked at a local repair shop s I understand how important the relationship is between service tech & customer. Brian Bendickson also knows this & is excellent with both issues. I would not hesitate call him again if other problems occur. Jerry More