Luther Family Ford - Service Center

Pricing wasn't straight forward. Did not fully honor coupon for oil change. The coupon said free oil change up to $30, but there are no $30 oil changes at the dealership so it wasn't Did not fully honor coupon for oil change. The coupon said free oil change up to $30, but there are no $30 oil changes at the dealership so it wasn't truly free. Then tried to push me to buy some of the most expensive tires offered. I will not be coming back. More

Service on Recall Service was handled very professionally. Staff was courteous and very helpful and performed very quickly.7 Will definitely recommend Luther to our r Service was handled very professionally. Staff was courteous and very helpful and performed very quickly.7 Will definitely recommend Luther to our relatives and friends. More

recall Brian was very helpful in getting my recall work completed and was also very helpful and making sure the extra work was done on a timely basis. Brian was very helpful in getting my recall work completed and was also very helpful and making sure the extra work was done on a timely basis. More

Oil dripping in my garage. Again 2nd time i have gotten an oil change and have oil on my garage floor again. They didnt clean up up the area/pan that gets oily when they change the o 2nd time i have gotten an oil change and have oil on my garage floor again. They didnt clean up up the area/pan that gets oily when they change the oil for a 2nd time. More

Went very well I have dealt with Luther Ford for many years. The employees are always good to work with. They try to make you feel like they like to work with you I have dealt with Luther Ford for many years. The employees are always good to work with. They try to make you feel like they like to work with you. More

Way Better than RM Stoudt of Jamestown They fixed the dangerous problem with my f150 that the dealership in Jamestown,ND tried to pretend didn’t exist. They are leaps and bounds above the They fixed the dangerous problem with my f150 that the dealership in Jamestown,ND tried to pretend didn’t exist. They are leaps and bounds above the other dealerships in the state. More

Timely, professional, clean The technicians gave me a realistic timeline upfront and followed through on that timeline. Everyone was very professional and knowledgeable and the The technicians gave me a realistic timeline upfront and followed through on that timeline. Everyone was very professional and knowledgeable and the facilities were clean More

Smooth experience from start to finish. Had to have new brakes and rotors on my 2003 Ford F150. Brian is very helpful and personable and easy to deal with. Very skilled and informed. Had to have new brakes and rotors on my 2003 Ford F150. Brian is very helpful and personable and easy to deal with. Very skilled and informed. More

Thorough and complete Excellent company! They did a great job of getting my vehicle in and serviced with a short amount of time. I feel confident in Luther Ford. The sur Excellent company! They did a great job of getting my vehicle in and serviced with a short amount of time. I feel confident in Luther Ford. The survey is very frustrating is you do not know the exact employee's name. More

Service Steve is the best. He helped me find the right tires and made to process seamless. He made sure I was well informed and understood the process. Steve is the best. He helped me find the right tires and made to process seamless. He made sure I was well informed and understood the process. More